Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,734
- Last Active
- Roles
- Moderator
Comments
-
You can use the following CSS code: @media only screen and (max-width: 767px){ .woocommerce .mcb-sidebar{ display: none!important; } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
-
Please update your PHP to version 7.4 or higher, and check if the problem persists. If this will not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/us…
-
Hi @Giantronik, Can you send your access as well? Please add your nickname in the private message so we will not confuse you with the OP. Best regards
-
Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Header, and set up some height value. https://forum.muffingroup.com/betheme/uploads/464/A0JUO9JVA7K2.png Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Sorry, but the FTP you sent is not working. Can you resend it, please? Thanks
-
No, there are no options built in Betheme to do that. The best practice is to upload an already optimized image, for example, by converting your images into webp. Best regards
-
Glad I could help. We will take your suggestion into account. Best regards
-
I have checked that, and the clean child theme package does not cause any problems in my environment. You can try downloading a new package, uploading it, and checking if the same thing happens. Best regards
-
Please go to Betheme -> Theme options -> Heade & Subheader -> Header, and set up some height value there. https://forum.muffingroup.com/betheme/uploads/136/3RKR5X9K3J8Q.png Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
-
Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
-
Hi, There is no option to achieve that at the moment. If you would like to see this feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest…
-
I want to be sure, so now everything is correct? Is there anything else I can help you with? Best regards
-
You can style menu items to look like buttons with custom CSS. See the following article explaining how to do that: https://www.wpbeginner.com/wp-tutorials/how-to-add-a-button-in-your-wordpress-header-menu/ Best regards
-
Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
-
Hi, Do you mean smaller in size or smaller in dimensions? 1. To change the size of the images used in the portfolio/blog, please navigate to theme options -> blog & portfolio -> featured image. 2. To change the default WordPress gallery im…
-
Hi, No setting or feature built into Betheme would allow this, but you can write a custom code to achieve that. I recommend checking the fixed position of elements: https://developer.mozilla.org/en-US/docs/Web/CSS/position. About the phone number, s…
-
We need to investigate this issue further, and we will need your FTP access. Please send it as you did with the WP dashboard, and remember to attach a link to this forum discussion. Thanks
-
You can achieve that by adding a button to the product description with BeBuilder. https://forum.muffingroup.com/betheme/uploads/689/AC7URVPTN54V.png https://forum.muffingroup.com/betheme/uploads/402/1CIFKAXC4619.png Best regards
-
If you cannot change these, it means that they are determined in your wp-config.php file. See the following link showing how to correct that: https://wpcompendium.org/wordpress-management/wordpress-troubleshooting/how-to-fix-cant-change-wordpress-we…
-
I used your WP dashboard credentials from another topic and corrected it on your website. https://forum.muffingroup.com/betheme/uploads/193/G8PYM2EQ11N9.png I have set up the menu burger margin left to zero and cleared the WP Rocket cache. https://f…
-
Hello, To move your sidebar above the content on mobile-only, you have to use the Custom JS code. Please, follow all of the steps written on this topic on our support center: https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-co…
-
Hi, Sorry, but the link you sent is not working. Are you sure that this URL is correct? Best regards
-
Hi, What version of PHP and WP do you have installed? Do you have any plugins active? Best regards
-
1) From the part on the screenshot you attached, I can see that you imported a demo that uses the Header Builder. As I mentioned in my previous message, the logo can be changed either in Theme options or in the header template, and it depends on wha…