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Phil

Phil

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Phil
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  • Hi, Your image is transparent, but the background is white. You must set up the background color to image, wrap, or section. https://forum.muffingroup.com/betheme/uploads/127/VDATBJ4ZMAQ7.png Best regards
    in Png image doesn't show transparency Comment by Phil May 2023
  • Please contact your server administrator, and ask to look at the server logs to see if nothing is blocking Betheme upload and to correct that. When you do that, please let me know what he/she told you. Best regards
    in error Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Increase line spacing in posts title at blog page Comment by Phil May 2023
  • Hello, Sorry that it happened to you. This issue will be fixed in the upcoming update. You can try to restore your work with revisions. https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-live-builder/ Best regards
    in CTRL + Z to "undo" a step, literally removes ALL PROGRESS made on the page. Comment by Phil May 2023
  • Hello, You can try to restore your work with revisions. https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-live-builder/ Best regards
    in Home page disappeared - no restore is working Comment by Phil May 2023
  • Hi, Change the default WordPress gallery images' size, and please go to settings -> media (use different resolutions than ones on my screenshot). https://forum.muffingroup.com/betheme/uploads/048/4RW5UDXGI17V.png Notice! Remember to use thumbnail…
    in image goes burred whin i choose 150px in gallery Comment by Phil May 2023
  • Hi, If you would like to have all slides have a different layout, you would have to use the Slider Revolution plugin, and put your slider on a page with the Slider Plugin element. Best regards
    in Custom slideshow Comment by Phil May 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in While editing / Updating home page content is wiped out Comment by Phil May 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Broken image in footer after updating theme Comment by Phil May 2023
  • As I mentioned before, we do not provide help with custom scripts and third-party plugins. If you used a plugin for your popup, you need to contact the plugin author. If it is made with custom code, you need to contact your web developer. Best rega…
    in Problems with JS-Banner Comment by Phil May 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in I can't see Muffin Builder to edit the page Comment by Phil May 2023
  • Hi, Great to see that you found it. If I can help with anything else, please, let me know. Best regards
    in Where is the option to remove buy now option in the header? Comment by Phil May 2023
  • Hi @galliers, Sorry that it happened to you. You can try to restore your work with revisions. https://support.muffingroup.com/video-tutorials/how-to-manage-revisions-in-muffin-live-builder/ Best regards
    in Bug report: page content deleted after Ctrl + Z Comment by Phil May 2023
  • Hi, These pages are WooCommerce ones. Please see their official documentation: https://woocommerce.com/docs/ Best regards
    in How to Customize the WooCommerce Checkout Page Comment by Phil May 2023
  • Hi, I have reported this to the dev team. We will take a look at this problem. Best regards
    in Pre built section "Full width blocks Image and Headings + desc" inserts some other pre-built section Comment by Phil May 2023
  • Can you tell me what info is missing, please? Thanks
    in Using Template in woocommerce product Comment by Phil May 2023
  • In your product template section containing Product Content element did not have width set to Full width. https://forum.muffingroup.com/betheme/uploads/587/9WYPOTGZA68D.png I have set it up on your website. Please check it out. Best regards
    in stuck to create custom product pages Comment by Phil May 2023
  • Sorry, but you did not attach FTP access or a link to your website. Please send another message with complete data. Remember to attach a link to this forum discussion. Thanks
    in Page - using BeBuilder to edit opens in Posts pane Comment by Phil May 2023
  • 1) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. 2,3 ) The side cart is working for me. https://forum.muffingroup.com/betheme/uploads/245/9LIXMXD9H4AI.png Did you handle this? Best regards
    in Various bugs Comment by Phil May 2023
  • Hi, Can you explain in more detail how you would like to customize it, please? Thanks
    in how to customize this account menu? Comment by Phil May 2023
  • Sorry, but I could not answer you because you wrote beyond my working time. Keeping only the version you put in BeBuilder, can be done by selecting an option I mentioned here: https://forum.muffingroup.com/betheme/discussion/comment/234629#Comment_2…
    in them blog Comment by Phil May 2023
  • It works correctly now. https://forum.muffingroup.com/betheme/uploads/301/9CJW7RUCFPPH.png Please check it out. Best regards
    in BeBuilder - Not Able to Edit Elements Comment by Phil May 2023
  • Hi, Thanks for reporting. We are aware of this issue. It will be fixed in the upcoming update. Best regards
    in Undo Redo not working properly Comment by Phil May 2023
  • Hi, On the first demo, you mentioned we need to update one tool responsible for single-page import. I have passed it to the dev team, and when it is updated, I will let you know. In the second demo, there is a Slider Revolution at the top which is n…
    in Single page import not getting content Comment by Phil May 2023
  • I can still see that you do not have Betheme updated. https://forum.muffingroup.com/betheme/uploads/645/52GIPIQ0AKUP.png Please update it first. Moreover, please contact your server administrator, and ensure that you do not have any caching tools en…
    in Problem with added elements Comment by Phil April 2023
  • I can see that your categories and tags have the same names, which might be the culprit. Please change your tags' names so they will differ from categories. Moreover, do not assign templates to all products when you assign conditions. If you create …
    in Using Template in woocommerce product Comment by Phil April 2023
  • You set it up as a wrap background. I have changed it to section background. Please check it out. Best regards
    in New Header style Comment by Phil April 2023
  • In many places, like sections or wraps, you had a custom height set, which was unnecessary and broke the layout. I have corrected it for that product: https://savasan.com.tr/urun/kizartma-tenceresi/ If you have this problem with other products, plea…
    in Website mobile problem Comment by Phil April 2023
  • Demo Store 2 does not have a sticky header, but it is a fixed one. https://forum.muffingroup.com/betheme/uploads/889/85KX7FMQD9GX.png 1) First two sections have the Scroll visibility option set to hide. https://forum.muffingroup.com/betheme/uploads/…
    in Sticky menu is not sticky Comment by Phil April 2023
  • So it looks as you wanted now? Is there anything else I can help you with? Best regards
    in Sub menu issue and needs for styling Comment by Phil April 2023
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