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Phil

Phil

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Phil
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  • Hi, Can you be more specific and tell me what you mean by "normal" content? Do you refer to content from BeBuilder? In Betheme -> Theme options -> Blog & Portfolio -> Blog, you can set up Excerpt length there. https://forum.mu…
    in show "normal" content in blog item Comment by Phil May 2023
  • You should use Shop products, not Shop element, for Shop archive templates. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Change it, and check if the problem pers…
    in BeBuilder creates issue on templates Comment by Phil May 2023
  • Hi, Yes, you can register unlimited subdomains with one license key as long as the main domain is registered under the same key. This also applies to subfolders on localhost installations. So, if you registered your license on the main domain first,…
    in Info about license activation Comment by Phil May 2023
  • Please go to Betheme -> Theme options -> Header & Subheader -> Header, and set up the Shop split option. https://forum.muffingroup.com/betheme/uploads/444/UEXONGDJ5GJT.png Moreover, in Theme options -> Search and Theme options -> …
    in Search menu Comment by Phil May 2023
  • I can see that you have this option disabled at the moment. Can you switch to cache fonts locally again, please? Moreover, did you contact your hosting provider? What did they tell you? Best regards
    in Error when using Cache fonts local Comment by Phil May 2023
  • Hello, 1) Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sticky-sidebars-and-elements/ 2) And about this part see this video: https://support.muffingroup.com/video-tutorials/table-of-contents/ Thanks
    in Anchor Point and Side Bar Comment by Phil May 2023
  • Thanks for reporting. 1) We have corrected it on your website. Please check it out. 2) With that, you should contact Elementor support instead. Best regards
    in Search and Live Search problem Comment by Phil May 2023
  • At the moment, there is no option for that, and you would have to do it by custom as in the following topic: https://forum.muffingroup.com/betheme/discussion/67038/about-mobile-menu-social-icons#latest. However, we are working on that and plan to ad…
    in Mega Menu is not displayed Comment by Phil May 2023
  • Hi, Thanks for reporting. We have found the culprit and corrected the file with WP Rocket settings. To not download this file again, please open WP Rocket settings and in File Optimization -> CSS safelist, put .mfp-(.*). https://forum.muffingroup…
    in Performance update Comment by Phil May 2023
  • Please open your single product template, and set up conditions to display on all of your products. https://forum.muffingroup.com/betheme/uploads/888/YQXX3H62UOTF.png Then for all your products, the template will be assigned. Best regards
    in Shop page with the tuning template Comment by Phil May 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
    in Pre-built sections not working properly Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Search menu Comment by Phil May 2023
  • Hi, The best option will be to put it in a sidebar. Please see the following link about it: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Thanks
    in Dropdown categories list on shop page Comment by Phil May 2023
  • Hello, What builder do you use? What visibility option you had before changing it to everyone? Best regards
    in Error after updating to 27.0 Comment by Phil May 2023
  • Please go to Betheme -> Theme options -> Global -> General, and check Transparency: Top Bar with menu. https://forum.muffingroup.com/betheme/uploads/632/0PZPPTFQ60E2.png Best regards
    in Shop split menu Comment by Phil May 2023
  • Oh, ok, I understand now. Please go to Betheme -> Theme options -> Colors -> Content, and there you can set up the selection color. https://forum.muffingroup.com/betheme/uploads/616/XE8FAK72CQXZ.png Best regards
    in Astrophytum Comment by Phil May 2023
  • Hello, Yes, the demo you mentioned uses WooCommerce, and I believe you should accomplish what you need with it. In theme options, you can enable catalogue mode, which removes all add-to-cart buttons on the website, so the products play only a repres…
    in How to create more complex filter for a portfolio (products section)? Comment by Phil May 2023
  • The post page did not assign to the correct page. https://forum.muffingroup.com/betheme/uploads/704/66TLFJO98KGV.png I also imported the second slider to your website. Please check it out. https://forum.muffingroup.com/betheme/uploads/595/D4SNTZU52Z…
    in Error while setting up the demo website Comment by Phil May 2023
  • Yes, this fix was included. Please go to Betheme -> Tools, use Analyze Builder content option, and recheck the search. https://forum.muffingroup.com/betheme/uploads/869/XM2DPAX1I5CK.png Best regards
    in Live Search doesn't find everything Comment by Phil May 2023
  • Hello, There is no option to import one particular section, but you can use single-page import and remove parts you do not need. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Thanks
    in Creating Section Comment by Phil May 2023
  • Hello, 1) Please go to Betheme -> Theme options -> Colors -> General, and set up the Theme skin to Custom Skin. When you do that, head to Colors -> Footer, and set up the background color there. https://forum.muffingroup.com/betheme/uplo…
    in I cant change the background color on my footer? Comment by Phil May 2023
  • Hi @patrickmartens72, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is …
    in Single Product Page - Tabs Element? Comment by Phil May 2023
  • Hello, It can be set up in Settings -> General. https://forum.muffingroup.com/betheme/uploads/505/ICJTH2XOJLF0.png Or in Betheme -> Theme options -> SEO. https://forum.muffingroup.com/betheme/uploads/760/RDLVTRH8T9S2.png It can be also mana…
    in Issue Just antother wordpress site Comment by Phil May 2023
  • It is on our feature voting list: https://muffingroup.com/betheme/feature-voting/. In the meantime, other features won the voting, so they had priority in implementation. But now it is in second place, so soon we should start working on that. Best …
    in One page section scroll Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Results page Comment by Phil May 2023
  • Hi, You can set them up in Betheme -> Theme options -> Social. https://forum.muffingroup.com/betheme/uploads/763/TTO9ZHVJWHVA.png Best regards
    in Icons in footer section Comment by Phil May 2023
  • Hi, Please try the following CSS code: @media only screen and (max-width: 767px){    .single-post .the_content_wrapper p{    font-size: 12px;    line-height: 18px;  } } Thanks
    in Single post content font size Comment by Phil May 2023
  • Please try the following CSS code: @media only screen and (max-width: 767px){    .single-post .the_content_wrapper p{    font-size: 12px;    line-height: 18px;  } } Thanks
    in Update cart button color Comment by Phil May 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before yo…
    in Error when using Cache fonts local Comment by Phil May 2023
  • Our Countdown does not have such an option, and you need to use a plugin for that. If you would like to see such a feature in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-sugges…
    in Evergreen countdown timer Comment by Phil May 2023
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