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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Sorry, but none of these errors refers to Betheme. In that case, you should contact WooCommerce support because it is not our plugin, and we do not have an influence on that. Best regards
    in liesceuppens Comment by Phil April 2023
  • Hi, It is a WooCommerce issue with some languages. In that case, you should contact WooCommerce support because it is not our plugin, and we do not have an influence on that. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Hi, There is a burger menu on the mobile header, but it has the same color as the background. https://forum.muffingroup.com/betheme/uploads/196/GR0C8TDTYNGD.png You can change it in Betheme -> Theme options -> Colors -> Menu. https://forum.…
  • Hi, Please go to Betheme -> Theme options -> Colors -> Menu, and set up active link background. https://forum.muffingroup.com/betheme/uploads/569/OW3QEDJBJZG1.png Thanks
  • You should add a scroll class only to the menu item. Can you attach a link to your website, please? Thanks
  • Did you remove them from the WP media library? If yes, you should choose a new ones (or remove their path): Cookies image in Betheme -> Theme options -> GDPR & Cookies -> General https://forum.muffingroup.com/betheme/uploads/748/3CD8429…
  • Hi, Please try the following CSS code: .woocommerce .products .product h5.title{  overflow: hidden;  text-overflow: ellipsis;  display: -webkit-box;  -webkit-line-clamp: 2; /* number of lines to show */  line-clamp: 2;  -webkit-box-orient: vertical;…
  • You can edit it via Appearance -> Widgets. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ Best regards
  • We can still see images with incorrect links. Please see the following screenshot: https://forum.muffingroup.com/betheme/uploads/274/1ZNNLFENVYIQ.png Please take a second look at this. Thanks
    in CLS Comment by Phil April 2023
  • We have corrected it on your website. Please check it out. Thanks
  • Hi, There is no option to do that. But you can put this website on a subdomain or staging domain. You can register unlimited subdomains with one license key as long as the main domain is registered under the same key. This also applies to subfolders…
  • There is pre-login before the WP dashboard login, to which I do not see credentials in your private message. Can you send them, too, please? Thanks
  • I can see that it is correct now. https://forum.muffingroup.com/betheme/uploads/776/WLUWYS2G8IO6.png The problem was gone after an update, or you performed any other actions? Best regards
  • It is correct now. Please check it out. Thanks
  • Hi, We provide this forum in English, so it would be good if you rewrite your question to English, so others with similar problems could find answers easier. To show a text on hover, you can put an icon box shortcode inside the tooltip shortcode: ht…
  • I edited the newest page on your page and cloned the last section, and it updated properly. https://forum.muffingroup.com/betheme/uploads/955/YAX061RJEEEX.png Can you tell me what you are trying to put in the last section exactly? Do you have some H…
  • We need to investigate this deeper, and we will need access to your FTP access. Please send it as you did with the WP dashboard. Remember to attach a link to this forum discussion. Thanks
  • This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#la…
  • I can see that this website differs from what you sent credentials to. Can you attach a link to this page, please? Thanks
  • I tried to log in, but the credentials you sent do not work. https://forum.muffingroup.com/betheme/uploads/522/KM2YXI5Y2S0J.png Can you send them again, please? Ensure they are correct, and attach a link to this forum discussion. Thanks
  • I can see that now it differs from your screenshot. Do you still need help with that? How would you like to change it? Best regards
  • Hi, We received your message but to correct that we will need your FTP access. Please send it as you did with WP dashboard. Thanks
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • 2) You cannot put tabs inside tabs because they are based on JS, and tabs do not handle JS. 3) Sorry, but I quite do not understand. Can you send a link to a website with this example, please? Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I do not handle mailbox and what I received from the person who manages it does not contain a link to your website. Can you send it here, please? Thanks
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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