Phil
Phil
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- Phil
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Comments
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Hi, Thanks for reporting. I have passed this on to the dev team, and it will be corrected in the upcoming update. Best regards
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We have corrected it on your main website. The culprit was different than on your test domain. This fix will also be implemented in the upcoming update. Sorry for the obstacles. Best regards
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Hi, You are right. I have passed it to the dev team, and we will correct it in the upcoming update. Best regards
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I logged into your dashboard, and the options looked like this for me: https://forum.muffingroup.com/betheme/uploads/745/9X55Z7PTNZFU.png I have wiped them out for you. Please check it out. I do not know why these options did not appear for you, but…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access pri…
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In theme options, you have One Color skin selected, and that is why it did not work. I changed it on your website to Custom Skin. https://forum.muffingroup.com/betheme/uploads/945/3TER593PIK0Z.png Best regards
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Hi, You can install/update the bundled plugin from Betheme -> plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase t…
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2) Can you attach a link to this page, please? I need to take a closer look at this. Before you can also see the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ 3) Colors can be changed i…
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Can you attach screenshots showing your problems and link to pages with them, please? Thanks
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We have done an update there. Please try again. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
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Sorry, but the login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/992/C46NA6W2D1PY.png Are you sure that you sent the correct ones? Can you send them again, please? Thanks
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@albe67, You sent me dashboard access regarding this topic, but I do not know what the problem is, as the problem you had here was resolved. Can you tell me what is the issue, now, please? Thanks
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We have corrected it on your website. Please check it out. Best regards
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I have made some edits to this page, but I could not replicate this issue. Can you tell me the browser and OS you are using, please? Thanks
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you have the newest version of Betheme installed. Thanks
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Hi, We must update the tool responsible for single page import on that demo. I will let you know when it will be done. Best regards
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Hi, Please edit your page, and in Page Options, select an option to Hide the content. https://forum.muffingroup.com/betheme/uploads/627/O67YXSA9D2YW.png It hides the content from the WordPress editor. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, Please go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put there the following CSS code: .mfn-footer-fixed .mfn-footer-tmpl{ position: fixed!important; } After that, check if the problem persists. Best regards
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There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly. Your htaccess can redirect your website to http, so you should edit it and change …
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Please do it by yourself, and let me know when it will be done. It would be best if you do it on Monday. Best regards
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Hello, 1) You can use the Export/Import option in BeBuilder. Please see the following link: https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ 2) What extension for images do you use? Is your server fast enough? Some…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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If you want to contact us privately, please do it through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Thanks
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Hi, You can extend your support on ThemeForest under our product page. https://forum.muffingroup.com/betheme/uploads/043/FOOAESPKZ5KC.png https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 Best regards and have a n…