Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,036
Last Active
Roles
Moderator

Comments

  • Please try another local installation, like via XAMPP, and see if the problem persists. On the internet, tons of tutorials show how to install WordPress on XAMPP. Best regards
    in local by flywheel and the theme options Comment by Phil April 2023
  • I checked that on a device with the same settings as you described, and the results were similar as on the video I uploaded to your media library. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, …
    in Theme Option "page not responding" Comment by Phil April 2023
  • Do you have the newest version of Betheme and RankMath installed? Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check…
    in Fixing Meta Description, Meta Robots, and H1 Tag Issues on Website. Comment by Phil April 2023
  • We have corrected it on your website. This fix will also be included in the upcoming update. Best regards
    in Incompatibility issue between Mollie payment provider plugin and BeTheme? Comment by Phil April 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in The Plain Text / HTML element converts entities Comment by Phil April 2023
  • You can check options already built in our theme in Betheme -> Theme options -> Performance. I cannot tell when it will be exactly fixed, but it should be resolved in the near updates. However, you do not have to remove this plugin completely.…
    in Product list Comment by Phil April 2023
  • I was testing it with Jetpack active. As you can see in the screenshots below, the Header Builder is working correctly with Jetpack active, and after I published it for a second, it was also visible. https://forum.muffingroup.com/betheme/uploads/120…
    in Header template doesn't work with Jetpack plugin Comment by Phil April 2023
  • I cannot recommend any plugins other than the ones we support. You can find the list on this page: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
    in Site users Comment by Phil April 2023
  • I checked your home page, and it loads in less than 10s every time. https://forum.muffingroup.com/betheme/uploads/472/807NMFMLR69Z.png Also, I watched your video, and I could not replicate that. Moreover, I recorded a video for you and put it in you…
    in Theme Option "page not responding" Comment by Phil April 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in it was getting very annoying.. Comment by Phil April 2023
  • Your custom styles break it. After I removed them temporarily, it was correct. https://forum.muffingroup.com/betheme/uploads/857/8KTMNW9B0BF4.png As you can see on the screenshot button, the hover works correctly. You have to double-check your custo…
    in z-index on mcb-background-overlay possibly making home hero button/links inactive Comment by Phil April 2023
  • You can register the license keys on staging domains if they are subdomains or follow an appropriate pattern. See the following link about it: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ However, I have corrected it on…
    in Home scroll behavior changed after update. Comment by Phil April 2023
  • There is no option to add shop icons there at the moment. You need to add them to the mobile header. Best regards
    in How to change the background color of the "burger menu" and add WooCommerce icons in a header templa Comment by Phil April 2023
  • I can see that you do not have the newest version of Betheme installed. Please update it, and check if the problem persists. Can you also tell me which tabs you refer to, please? Moreover, I can see that your previous message does not contain FTP ac…
    in ADMIN SLOW Comment by Phil April 2023
  • Hey, Please send us the WordPress dashboard and FTP access through the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Single Product Template not show header, menu and footer Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before yo…
    in hide logo Comment by Phil April 2023
  • Glad I could help. If there is anything else I can help you with, please let me know. Best regards
    in Colors are not taking effect Comment by Phil April 2023
  • I can see that you do not have the newest version of Betheme installed, and the license key is not registered on your website. Please register, update it, and check if the problem persists. If it still occurs, please, let me know. Thanks
    in Home scroll behavior changed after update. Comment by Phil April 2023
  • I can see that you do not have the newest version of Betheme installed, and the license key is not registered on your website. Please register, update it, and check if the problem persists. If it still occurs, please, let me know. Thanks
    in z-index on mcb-background-overlay possibly making home hero button/links inactive Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in Update button not working Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in local by flywheel and the theme options Comment by Phil April 2023
  • Hi, Our theme does not have such an option. However, you can use the WordPress feature for password-protected pages. You can read more about it under the following link: https://blog.hubspot.com/website/wordpress-password-protect-page Best regards
    in Site users Comment by Phil April 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Quick Fact and Counter, not working Comment by Phil April 2023
  • You can change blockquote text color in Betheme -> Theme options -> Colors -> Elements, or directly in the Our Team element options. https://forum.muffingroup.com/betheme/uploads/156/58PS64HRC360.png https://forum.muffingroup.com/betheme/up…
    in The Plain Text / HTML element converts entities Comment by Phil April 2023
  • Hi, These pictures can be displayed with dynamic data in for example, query loops. https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-introduc…
    in Set a category Image Blog Post Comment by Phil April 2023
  • No worries, it works correctly now. We are currently looking into what might be the reason. Best regards
    in Incompatibility issue between Mollie payment provider plugin and BeTheme? Comment by Phil April 2023
  • We made some modifications in the files, but if it still occurs, they might not have an impact on that. Do you remember what actions were performed when this page broke? Best regards
    in Front end and backend content is different Comment by Phil April 2023
  • Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in Unable to register theme Comment by Phil April 2023
  • It can be done in Page Options while editing your page. https://forum.muffingroup.com/betheme/uploads/189/66D97UBOXVYQ.png Best regards
    in slider revolution is not importing and not working Comment by Phil April 2023
  • Hi, We are very happy to see that our theme suits you. ? However, to provide appropriate support, please always attach a link to your website so we can check it out. Thanks to that, I will not make blind guesses about how you should handle your ques…
    in Need assistance with a few areas Comment by Phil April 2023
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.