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Phil

Phil

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Phil
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  • You can create a page template with one section. Please see the following link: https://support.muffingroup.com/how-to/how-to-use-templates/ Thanks
    in Editable Section Template Comment by Phil March 2023
  • Can you tell me the page's name from your screenshot, please? Thanks
    in text changes are not saved Comment by Phil March 2023
  • Sorry but I do not understand. Can you rewrite your message in English, please? Thanks
    in backup page dont work Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Make the MENU selection line disappear Comment by Phil March 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in I can not edit Website Comment by Phil March 2023
  • Hi, Can you explain in more detail what you want to achieve, please? Where do you want to put this iframe, and how it looks? Best regards
    in Amazon iframe element Comment by Phil March 2023
  • Hi @ojaramil, Did you follow the steps mentioned in this topic? Can you describe in more detail what is happening? Thanks
    in Problems to edit pages with BeBuild Comment by Phil March 2023
  • I have opened your website, and when I switched to German, the "read more" text is translated. https://forum.muffingroup.com/betheme/uploads/122/D3E9FYTD90Z6.png Do you still need help with that? Best regards
    in About multilingual site and single post page Comment by Phil March 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in On top of my header/menu it says "array" Comment by Phil March 2023
  • We usually release updates every two weeks. You can see our changelog under the following address: https://support.muffingroup.com/changelog/ Best regards
    in Toggle and HTML Comment by Phil March 2023
  • Hi, Do you have BeBuilder Blocks enabled in Theme options? You can check that in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/374/H8HTUFO60Y97.png Best regards
    in BeBuilder Blocks doesnt work when click edit page Comment by Phil March 2023
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in Slider stop working by itself Comment by Phil March 2023
  • Hi, 1) All options for the side menu opened after clicking on the hamburger menu can be found in the Menu Burger element. https://forum.muffingroup.com/betheme/uploads/870/K3L0UC7VUBG4.png https://forum.muffingroup.com/betheme/uploads/822/WSYKDSN3HA…
    in Mobile sidebar does not hide after click Comment by Phil March 2023
  • Hi, Please see the following link: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ There you will find out how to handle this. Best regards
    in Updating error "bad zip format" Comment by Phil March 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
    in Can't get to to the dashboard when I click on Dashboard Comment by Phil March 2023
  • Hi, I can see that you use Header Builder. With it, you can use Hide/Show under options for elements and achieve different views for different resolutions. https://forum.muffingroup.com/betheme/uploads/205/A0MQTASK3QMF.png Best regards
    in Set a specific width for the site to go into tablet view for a custom menu Comment by Phil March 2023
  • Hi, Good to see that you found an answer to your second question. ? Regarding your first question, it depends if you want to copy and paste your content on the same page or to another. If you want to copy an element, wrap, or section on the same pag…
    in Copy/Paste and Export/Import Confusion Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance before yo…
    in single product affiliate add to cart button not working Comment by Phil March 2023
  • Hi, It is due to the iframe height, which is set to 2800px. The display was better when I changed it with browser developer tools to 1000px. https://forum.muffingroup.com/betheme/uploads/031/UG22BK630LYM.png I do not know what code you used for that…
    in Scoreapp iframe looks good until going to the next page where you have to scroll really far Comment by Phil March 2023
  • Hi, Unfortunately, there is no option for that at the moment. We have it on our to-do list and hope to resolve that as soon as possible. As a workaround for social icons, you can check the following topic: https://forum.muffingroup.com/betheme/discu…
    in How to change the background color of the "burger menu" and add WooCommerce icons in a header templa Comment by Phil March 2023
  • Thanks for reporting this issue. I have passed it to the dev team. Now you need to use Theme options from the WP panel. https://forum.muffingroup.com/betheme/uploads/895/V8TLBPRNLYTS.png Best regards
    in Single-Page import does NOTHING Comment by Phil March 2023
  • It is a sticky header, and you can edit it by clicking on the Sticky button in the top right corner in the header template. https://forum.muffingroup.com/betheme/uploads/127/MAU5DHKEL5MH.png Best regards
    in Clothing Store 2 Theme not working properly. Comment by Phil March 2023
  • Hi, I can see that you do not have the newest version of Betheme installed. Please update it to the newest version, and check if the problem persists. Best regards
    in HOME PAGE Comment by Phil March 2023
  • Hi, I tried the link you sent with just ".co" and with ".co.uk" and ".co" one shows a website that is not made with Betheme, and the ".co.uk" is a domain for sale. Are you sure that the link you have sent is c…
    in logo not updating Comment by Phil March 2023
  • This issue is happening because your server does not have CORS configured correctly. Each language is on a different domain, which your server blocks. I have found the following topic: https://wpml.org/forums/topic/translation-tools-page-get-cors-er…
    in WPML + BeBuilder error loading Comment by Phil March 2023
  • Now I received your dashboard. Thank you. However, I checked some of your pages, and the changes work properly. https://forum.muffingroup.com/betheme/uploads/259/XTVUAEXTWJAE.png https://forum.muffingroup.com/betheme/uploads/136/T4Z63W5GNDW1.png htt…
    in text changes are not saved Comment by Phil March 2023
  • The new one does not work either. https://forum.muffingroup.com/betheme/uploads/378/SQYO7FT7T68D.png Did you check them before sending them? Best regards
    in Menu colors Comment by Phil March 2023
  • Hi, You are right that the CSS code I prepared for you before affects it. Please change it to the following one: body:not(.parent-pageid-10644) #Subheader .breadcrumbs li:not(:first-child):not(:nth-child(2)):not(:last-child){  pointer-events: none!i…
    in How to remove a code specifically for the breadcrumbs Comment by Phil March 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Custom Header Template not working Comment by Phil March 2023
  • Hi, I do not want to misunderstand you. Do you want to have a section that will have the same content on the pages where you insert it, and when you change the template, it will change on all pages, or do you want to have a template that will not be…
    in Editable Section Template Comment by Phil March 2023
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