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Phil

Phil

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Phil
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  • I was able to delete the portfolio element on your page. Are there any steps to reproduce this problem? https://forum.muffingroup.com/betheme/uploads/458/0GLJICKKYKTT.png Best regards
    in Can't edit portofolio element Comment by Phil April 2023
  • Hi, All these features should appear automatically when you add and set up the appropriate plugin for that. Best regards
    in add icons to shipping & payment methods Comment by Phil April 2023
  • Sorry, but we do not operate email for that. You can put any dummy mail for that. Best regards
    in License key issue Comment by Phil April 2023
  • Hi, Sorry, but I am afraid there are no such functionalities in our theme and basic WooCommerce. You can check WooCommerce extensions to achieve that. https://woocommerce.com/product-category/woocommerce-extensions/?categoryIds=1021&collections=…
    in PDF downloads Comment by Phil April 2023
  • Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance bef…
    in Porfolio list square Comment by Phil April 2023
  • We will also need your FTP access. Please send it as you did previously through the contact form. Remember to attach a link to this forum discussion. Thanks
    in The title of the store page cannot be modified, always displaying shop, and there is an additional p Comment by Phil April 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Sidebar not working in latest Betheme versions Comment by Phil April 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Active color doesn't work Comment by Phil April 2023
  • Hello, Instead of placing everything in one Column Text element, I suggest dividing it into Headings too. With it, you can place a permalink tag in the link field. https://forum.muffingroup.com/betheme/uploads/147/I26QYX942LC5.png Best regards
    in Loop Builder - Link in post title Comment by Phil April 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Can't edit portofolio element Comment by Phil April 2023
  • Hi, This header was made with Header Builder. Please see the following video tutorial about it: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in How to modify the style of the main menu Comment by Phil April 2023
  • Please open your shop template, and ensure you have the sidebar set up properly there. https://forum.muffingroup.com/betheme/uploads/902/E9UPLAAP2ZQ4.png Best regards
    in some bags and need help) Comment by Phil April 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in An error occurred. Please refresh the BeBuilder Comment by Phil April 2023
  • Hi, Sorry to hear that this problem occurred for you. Did you try restoring the revision? You can find it on the left panel of the builder. https://forum.muffingroup.com/betheme/uploads/619/NBN2FPCOQU0Y.png We are also inspecting the CTRL + Z action…
    in Remaking pages Comment by Phil April 2023
  • Please try the following CSS code: #Top_bar:not(.is-sticky){    top: 61px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in Overlapping menu Comment by Phil April 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Changing position of fixed Wrap Comment by Phil April 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in The shop page showing options two times Comment by Phil April 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in error in menu icons since last update Comment by Phil April 2023
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/do-never-again-use-same-ids/ If it does not help you, please send us WordPress dashboard access privately thru the contact form, which is on the right side at h…
    in Menu on mobile Comment by Phil April 2023
  • Hi, Sorry, I could not answer you because you wrote beyond my working time. I would gladly assist you, but you did not attach screenshots showing your problem, and your description did not tell me much, unfortunately. Also, I can see that you have a…
    in Changes to theme options not saving Comment by Phil April 2023
  • For example, I tried to change the theme by FTP, but it kept Betheme active. Also, as I mentioned, images are not placed in the catalog where they should be, so I assume the FTP you sent refers to some other website. https://forum.muffingroup.com/b…
    in Blank screen admin login & can’t check out Comment by Phil April 2023
  • Hello, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to …
    in Base theme stop to work with no modification Comment by Phil April 2023
  • Hi, I can see that you sent dashboard access through the contact form already. Can you also send FTP access, please? Thanks
    in Keeps getting 400 error while edit the page using be builder Comment by Phil April 2023
  • Hi, A file that determines this element display is theme-shortocdes.php. You should edit it to achieve your desired goals. Best regards
    in Adapt blog element - third column Comment by Phil April 2023
  • Hi, There is width and height assigned inline to that image. https://forum.muffingroup.com/betheme/uploads/529/1TL5C320C4Q3.png Please open it in the media library, and ensure that you did not set it up in the image settings. https://forum.muffingro…
    in images megamenu stretched Comment by Phil April 2023
  • Hello, Sorry, but I could not answer you because you wrote beyond my working time. Please send us the license key, WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffing…
    in License key issue Comment by Phil April 2023
  • Hi, Please go to Betheme -> Tools, and use an option to regenerate thumbnails. https://forum.muffingroup.com/betheme/uploads/506/QATP3H2RGTU1.png After that, check if the problem persists. Thanks
    in woocommerce magnifier not work Comment by Phil April 2023
  • Hello, 1) Social icons come from the WP widgets and have their own styles. You can write custom CSS code if you want to overwrite them. 2) The same with the Button. https://forum.muffingroup.com/betheme/uploads/141/TAA8PJBL4E5P.png Best regards
    in Social media icon colours and Button colour changes Comment by Phil April 2023
  • Hello, In BeBuilder, there is an element called Before After. https://forum.muffingroup.com/betheme/uploads/302/2B2ZM4M07PAF.png Best regards
    in before & after Comment by Phil April 2023
  • Hi, Thanks for reporting. I have passed this info to the dev team, and we will look closely at this. Best regards
    in Launch date Comment by Phil April 2023
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