Phil
Phil
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- Phil
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Comments
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Hi, I can see that your Betheme is not up-to-date. Please update Betheme to the newest version, and check if the problem persists. Thanks
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There was an update where it was fixed. I updated Betheme on your website, and now it works. Please, check it out. Thanks
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I have changed the display condition to show only on the category page. https://forum.muffingroup.com/betheme/uploads/021/I4LD76QB0VXN.png Please, check it out. Thanks
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Hi, 1) Can you send a screenshot showing that message, please? Also, it would be great if you tell me the steps you proceed. 2) Please check the following link: https://www.tecforfun.com/wordpress/how-to-make-a-custom-wordpress-login-page-without-pl…
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Thanks for the clarification. You can do the following: Add the sidebar, as I mentioned in my previous message, but set it to hide it for mobile view in the Advanced options of wrap that contains it. https://forum.muffingroup.com/betheme/uploads/77…
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Hi, You can use the Header Builder for that. Please check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
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You had a blue color set for the submenu icon. I have changed it for you to the color of the active menu. https://forum.muffingroup.com/betheme/uploads/705/LZ1A8RUX771O.png Best regards
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It is due to the following custom CSS code: https://forum.muffingroup.com/betheme/uploads/365/SQ60SIPVLDZT.png Where did you put it? Best regards
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Hi, Section IDs cannot be the same, and you need to assign a new name for mobile view and prepare the appropriate menu for mobile view. Please, see the following link: https://forum.muffingroup.com/betheme/discussion/comment/231487#Comment_231487 T…
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Unfortunately, this is not possible. Maybe with some file modifications, but we do not provide help with such customization. Best regards
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If you want to delete it, use the option to hide the Subheader. You can find it in the post options. https://forum.muffingroup.com/betheme/uploads/206/KQK3Q2F9RON1.png Best regards
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Hi, Please go to Betheme -> Theme options -> Shop -> Single product, and disable Cart button extra option. https://forum.muffingroup.com/betheme/uploads/128/0ZQ27E573EVV.png Thanks
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Hi, Good to see that. If you have any other questions or problems, feel free to ask. Thanks
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Thanks. I received the message you sent through ThemeForest. We had to make a little fix in the files. Now it works correctly. Please, check it out. Thanks
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Hi, Please contact your hosting provider, and ask to look at the server logs to see if your server blocks image to download. Thanks
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Hi, Sorry, but I do not understand. Can you explain your issue better, please? Thanks
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I received your message. I restored the revision on the page you mentioned you had problems with, played a little with it, and everything worked correctly. Also, I created a new page and could not replicate that there either. Can you tell me what br…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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There was an update fixing this problem. Please ensure that you have the newest version of Betheme installed. Thanks
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Hi, You can set it up in Betheme -> Theme options -> Global -> Sliders. https://forum.muffingroup.com/betheme/uploads/152/1YFJ3LBXI46O.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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1) There is no option to achieve that. 2) I will contact our dev team, and we will discuss how we can resolve that. Best regards
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Hi, There is no setting to rearrange it, but it can be done by writing a custom CSS code. I can help you with that, but I need a website link. Best regards
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Hi, YouTube changed the rel parameter in 2018, and it does not fully disable related videos. You can read more about it on the following links: https://stackoverflow.com/questions/48386252/youtube-iframe-api-parameter-rel-0-doesnt-work https://fresh…
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Hey, 1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum …
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If you want to have the whole menu item clickable, please, head to the following topic: https://forum.muffingroup.com/betheme/discussion/39360/optimising-dropdowns-mobile#latest. There you will find instructions on how to achieve that. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
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As I mentioned in my previous message, there is no option for that now, but we have it on our to-do list. Best regards
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
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You need to use Be Shop Attributes widget. https://forum.muffingroup.com/betheme/uploads/302/NZQ50WYD11Z0.png Best regards