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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
    in Error in menu and header Comment by Phil April 2023
  • Hi, Please go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put there the following CSS code: @media only screen and (max-width:767px){   .product-gallery-zoom .woocommerce-product-gallery__image:hover a img{   opacity: 1!i…
    in Woocommerce product gallery hover issue Comment by Phil April 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Trying to install Prebuilt site but I dont get everything. Comment by Phil April 2023
  • Sorry, but Yandex is not a supported browser. https://forum.muffingroup.com/betheme/uploads/280/VN8MEQOP29NJ.png https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 I can only recommend contacting their support. Bes…
    in chrome logo error Comment by Phil April 2023
  • Hello, 1) What language have you set for the user you are using? 2) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is on…
    in My Addresses text is not visible and how to change the default button color? Comment by Phil April 2023
  • This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#la…
    in Product list Comment by Phil April 2023
  • Hi, I can see that you used Header Builder for your header. Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Thanks
    in responsive menu Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sidebar Filters - page refresh Comment by Phil April 2023
  • Everything seems to be correct. In that case, it would be best if you contact YOAST support regarding this. Best regards
    in Meta description not showing Comment by Phil April 2023
  • Did you clear your browser cache? https://forum.muffingroup.com/betheme/uploads/375/OZC9BDYNMAX2.png I can see the results properly. Best regards
    in WPML: live search results languages Comment by Phil April 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/232946#Comment_232946 These settings are incorrect. Your website has HTTPS, not HTTP, so addresses are not the same. https://forum.muffingroup.com/betheme/uploads/752/35OXR97OT34S.png You need…
    in Bebuilder editor show different design layout with preview website Comment by Phil April 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in help boxes combined and WP toolbar is in content Comment by Phil April 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in BeBuilder Comment by Phil April 2023
  • Sorry but this is not Betheme related, and unfortunately, I cannot help. It would be best if you contact your web developer regarding this. Best regards
    in text changes are not saved Comment by Phil April 2023
  • We have made some modifications to your website, which should be correct now. If this occurs again, please let us know as soon as possible and tell if you performed any actions meanwhile. Best regards
    in Front end and backend content is different Comment by Phil April 2023
  • So now everything works correctly now? Is there anything else I can help you with? Best regards
    in I can not edit Website Comment by Phil April 2023
  • Hi, When I tried to log in, the following page appeared: https://forum.muffingroup.com/betheme/uploads/739/JUDVIJU521A3.png However, I noticed that your website does not have the newest version of Betheme installed. Please update it, and check if th…
    in Incompatibility issue between Mollie payment provider plugin and BeTheme? Comment by Phil April 2023
  • This link to the video does not work either. https://forum.muffingroup.com/betheme/uploads/941/27UNAUPS3H6J.png If you only tell me the name of this page, I will check that. Thanks
    in How to remove a code specifically for the breadcrumbs Comment by Phil April 2023
  • If you change the places of FIH and Settings menu items, it should work properly. https://forum.muffingroup.com/betheme/uploads/329/F4S0ZWMSYHKK.png Best regards
    in howo insert a second menu for logged in users Comment by Phil April 2023
  • Sorry, but I quite do not understand what is not editable. I can see that your whole product page is made with Elementor. https://forum.muffingroup.com/betheme/uploads/946/82IZG1GN2VHV.png Can you explain greater how you want to edit these tabs? Be…
    in Tabs with description and reviews Comment by Phil April 2023
  • Hi, Mega Menu is disabled for the hamburger menu. You need to create a new menu for tablet and mobile display and assign it in the Menu burger element settings. https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best regards
    in About mega menu on tablets and mobile Comment by Phil April 2023
  • Hello, 1) Did you assign the slider in the page options? Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also,…
    in slider revolution is not importing and not working Comment by Phil April 2023
  • Hi, Can you tell me how did you create product pages? Are you using WooCommerce? Best regards
    in i lost my products page Comment by Phil April 2023
  • Done. ? Best regards
    in Single-Page import does NOTHING Comment by Phil April 2023
  • Please try the following CSS code: .be-page-773 .blog_wrapper .post .post-more{    font-size: 0; } .be-page-773 .blog_wrapper .post .post-more:after{    content: "Weiterlesen";    font-size: 16px; } Put it in Betheme -> Theme options -&…
    in About multilingual site and single post page Comment by Phil April 2023
  • Hi, Do you refer to the ones in your header? It looks like these icons do not have links assigned to them, and they have only #. Also, the logo leads to your main page. Moreover, when I clicked on the icons and logo, they did not open Yandex. Best …
    in chrome logo error Comment by Phil April 2023
  • Hi, There is no setting to change that. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in Slow down transition speed of testimonial slider Comment by Phil April 2023
  • In template one, set conditions to assign it to all products, and in templates two and three, set up conditions that will overwrite the first one. Best regards
    in Betheme templates, Singel Product Comment by Phil April 2023
  • You can use a query loop with dynamic data. Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/dynamic-content-in-the-bebuilder/ https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-intro…
    in Image gallery, link on image to lightbox Comment by Phil April 2023
  • Hi, I have passed this info to the dev team. We will take a closer look at this. Best regards
    in The Plain Text / HTML element converts entities Comment by Phil April 2023
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