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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in mobile menu loading delay Comment by Phil March 2023
  • So everything is fine now? Is there anything else I can help you with? Best regards
    in Page layout change when switching from http to https Comment by Phil March 2023
  • 1) Please, go to Betheme -> Theme options -> Footer, and put your own text in the Copyright area. https://forum.muffingroup.com/betheme/uploads/839/OFD9S7Z9JDCI.png 2) .woocommerce-cart #Footer a.button:hover{  color: #bb5644!important; } 3) …
    in some bags and need help) Comment by Phil March 2023
  • 1) Sorry, but I quite do not understand. Can you explain that greater, please? 2) Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and set up some padding value. https://forum.muffingroup.com/betheme/uploads/93…
    in About multilingual site and single post page Comment by Phil March 2023
  • I have done that, and everything works. Please, check the following screenshots: https://forum.muffingroup.com/betheme/uploads/186/JS1FSTNXPHHG.png https://forum.muffingroup.com/betheme/uploads/254/5SQDF5K4JSCF.png Can you check that on another brow…
    in Problem saves Page - Don't Update Comment by Phil March 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Mobile Page Comment by Phil March 2023
  • Hi, Please, leave your suggestion as a comment on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that, we will not miss it among other forum discussions. Thanks
    in Featured product is missing from Shop display Comment by Phil March 2023
  • Sorry, but I am not sure if I understand. Did you solve your problem, or it persists, and input vars keep getting back to 1000? Best regards
    in theme deleting of the sections byself Comment by Phil March 2023
  • Hi, For that, I suggest using the Header Builder instead. With it, you can put your logo wherever you want. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Need to move logo in top bar to the right Comment by Phil March 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
    in Sections At Bottom Of Page Do Not Save Comment by Phil March 2023
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
    in An error occurred while updating Betheme: The package could not be installed. The package contains n Comment by Phil March 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in error selecting product attributes Comment by Phil March 2023
  • Please go to Betheme -> Theme options -> Performance, and set up the option Builder local styles: Inline in header. After, check if the problem persists. Thanks
    in Help with Single Page Import Comment by Phil March 2023
  • Are these sliders in separate wraps? If not, put them in separate wraps, and set up box shadow for them, not for elements. Thanks
    in Product slider wont stretch in wrap Comment by Phil March 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Customizing Logo doesn't change anything Comment by Phil March 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Cart page Comment by Phil March 2023
  • Hi, Do you have the newest version of Contact Form 7 installed? If not, please, update it, and the problem will disappear. Thanks
    in Contact Form 7 CSS Comment by Phil March 2023
  • Hi, It is caused because of mixed content error. You can learn more about it at the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in Page layout change when switching from http to https Comment by Phil March 2023
  • Hi, You can run Betheme on localhost, but without registering, you will not have an access to Theme options, and some other features. Notice that after you finish, you can deregister the key and use it on your live website. Best regards
    in run BeTheme on "localHost" ? Comment by Phil March 2023
  • Hello, Please, turn off all plugins, refresh your cache, and check if the problem persists. Moreover, go to WP panel -> Settings -> General, and ensure the Addresses are correct. https://forum.muffingroup.com/betheme/uploads/524/KYYYOQYXLO0I.p…
    in Error 404 - When I Create New page ! Comment by Phil March 2023
  • Hi, With header style from theme options, there is no setting to achieve that. You need to use the Header Builder instead. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Adding the Button in default Action bar Comment by Phil March 2023
  • Hi, You used responsive settings to show one Blog element on the desktop and another below 1260px width. https://forum.muffingroup.com/betheme/uploads/493/E8KCGX8E70PF.png You need to open the element visible below 1260px and set up the category the…
    in Blog builder category Comment by Phil March 2023
  • Sorry, but we didn't get any private messages from you yet, and we need it to check properly the root cause. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your log…
    in Parts of the website not displayed Comment by Phil March 2023
  • Sorry, but we make no exceptions regarding modifications beyond the original features. As you can see in my previous message, this is not especially our policy, but the Envato one. If the plugins you use are available on the WooCommerce official web…
    in How can I make the product images section sticky? Comment by Phil March 2023
  • Does it happen on particular pages or all of them? I duplicated the last section on your home page twice for a test, and everything works correctly. Are there any extra steps to reproduce this issue? Best regards
    in Problem saves Page - Don't Update Comment by Phil March 2023
  • Please do not create duplicate discussions. Your website has minifying plugin enabled, and I cannot check your website properly. Please, disable it for a while. Thanks
    in Cart page Comment by Phil March 2023
  • This is an Action button. To change its text and link, go to Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muffingroup.com/betheme/uploads/267/Q4UD3KJNIKRV.png Go to Betheme -> Theme options -> Global -&g…
    in Adjust menu colors on sticky menu Comment by Phil March 2023
  • Sorry, but what you ask for requires file customization which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web develop…
    in How can I make the product images section sticky? Comment by Phil March 2023
  • Hello, Your video is not rated, so I could not check it. However, please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Problems with side cart Comment by Phil March 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Parts of the website not displayed Comment by Phil March 2023
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