Phil
Phil
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- Phil
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I could enter the WP dashboard but still have the same error while accessing your FTP. Did you check it before sending it? Best regards
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We have corrected it on your website. Please, check it out. Thanks
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It is not Betheme related issue. I activate the Twenty Twenty theme for a test, and the same thing happens. https://forum.muffingroup.com/betheme/uploads/494/F7H3E61NP660.png I assume that there is some misconfiguration in your WordPress files. Plea…
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We have corrected it on your website. Please, check it out. Thanks
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Hello, Please share with us your PHPINFO file for the new domain. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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We have received your message, and now we are inspecting this problem. When I know anything new, I will inform you. Best regards
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One of your plugins causes this issue. I have disabled all of them, and I could enter Theme options. https://forum.muffingroup.com/betheme/uploads/068/R1GH79302SE5.png Please, disable your plugins one by one to find which is the root cause. Best re…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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When you create a header template, please, change the header style in the theme option to any other than the creative one. https://forum.muffingroup.com/betheme/uploads/467/JIZWQ1FSN7VE.png Thanks
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Hello, Sorry to hear you encountered problems, but please, use appropriate language. Can you explain in more detail what is happening, please? Please, attach a screenshot showing your issue, and a link to your website so we can check it out. Thanks
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With style from the theme options, you can edit only product content. Product design can be edited with a custom template, but it does not have tabs, and content from tabs is displayed to separate elements. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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3) You can edit the product content despite the fact that you use a custom template or style from the theme options. Best regards
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Hello, 1) It can be disabled in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/768/HORGFYBPLCN0.png 2) Please, go to Betheme -> Theme options -> Blog & Portfolio -> …
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You had our variations disabled in theme options. We enabled them, and you can use this widget now. Best regards
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Sorry, but the WP login credentials you sent are not working. They do not allow me to pass through the login screen, and there is no error message. Moreover, FTP credentials do not work either. https://forum.muffingroup.com/betheme/uploads/189/OSNBN…
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Hi, It is set as a section background, but as it is an older demo, an option for it is placed in the Deprecated area. Please, check the following link to learn more about it: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means…
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Hi, We are aware of this issue. It will be resolved in the upcoming update, which we hope to release next Monday. Sorry for the obstacles, Best regards
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Please, set the header position to Absolute, and change the body offset to "no" in the header options. https://forum.muffingroup.com/betheme/uploads/272/W1OCQORTFWPG.png Thanks
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Please, install the Classic Widgets plugin, and check if the problem persists. https://wordpress.org/plugins/classic-widgets/ Thanks
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All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme license o…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us WordPress dashboard access and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link t…
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Hi, You can use the single-page import feature. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
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Hi, Please, install the Classic Widgets plugin, and check if the problem persists. https://wordpress.org/plugins/classic-widgets/ Thanks
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Sorry, I forgot that this demo does not use Header Builder but header from Theme options. Options for the WPML language switcher for your header can be found in Betheme -> Theme options -> Header & Subheader -> Extras. https://forum.muf…
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Anyway, we are constantly updating this tool on our demos, so we need to it on all of them. Now you should be able to properly use single page import from that demo. Best regards
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Hi, Now Header Builder is a part of Betheme and can be found in the template tab. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, Can you tell me which pre-built website you want to import the page from? Thanks