Phil
Phil
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- Phil
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Comments
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You need to increase the iframe height. https://forum.muffingroup.com/betheme/uploads/933/SPX4OZQ96YH4.png Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hi, Please, go to Betheme -> Theme options -> Shop -> General, and there you will be able to change this text. https://forum.muffingroup.com/betheme/uploads/971/7D4BGAOZHGOG.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
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Hi, Please, check the following links: https://support.muffingroup.com/faq/oops-slider-with-alias-slider-name-not-found-error/ https://support.muffingroup.com/faq/how-to-install-demo-sliders-using-revolution-slider/ Do the steps mentioned there, and…
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Hello, The install Plugins tab changed to Plugins, but I can see that you found it. If the activation does not work, please, change the existing Slider Revolution catalog name to anything else (you can add an underline in front of the name). After t…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hello, Yes, we provide support through this forum, and I would gladly assist you if you explain your issues and send a link to your website. However, if you need to contact us privately through email, please, use the contact form, which is on the ri…
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Hi, It could be done with a custom CSS code. If you attach a link to your website, I can help you prepare it. Best regards
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Ok, I have corrected the problem with titles by editing theme files. Please, check that. This fix will also be included in the upcoming update. Best regards
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To show variations, Add to cart element needs to be added in the product template. https://forum.muffingroup.com/betheme/uploads/854/QZA10OXURFO5.png When you add it, please, use the following CSS code: .mfn-product-add-to-cart :not(.mfn-variations-…
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Hi, We need to check if the root cause lies in Betheme or the plugins you use, so troubleshooting by disabling them is necessary. Notice that you can briefly disable them and activate them back after you check if the template works with inactive plu…
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Glad I could help. ? Best regards
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Hi, Please, update your Betheme to the newest version, open any template, save it, and check if the problem persists. If this will not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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You did not send a link to your website, but I rewrote it from your screenshot. However, your website has coming soon enabled, and I could not check your problem. Please, disable coming soon for a while, and send a link to your website. Thanks
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1) The font you are using in your menu does not handle this special sign. Check the following screenshot from Google Fonts: https://forum.muffingroup.com/betheme/uploads/765/FCFHUFXP6PNJ.png You should use another font in your menu. 2) Please, open …
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Sorry, I had prepared a message for you, but it was not sent. You only sent screenshots and did not attach a link to your website. Please, send it like you did with screenshots. Remember to attach a link to this forum discussion. Best regards
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1) There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly. Your htaccess can redirect your website to http, so you should edit it and chan…
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Sorry, but you did not answer about the browser. I tested it with Firefox, and I did not notice any light blue on the click. If you are using Chrome, you need to use the CSS property from the following link: https://stackoverflow.com/questions/21003…
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Hello, Sorry, but I quite do not understand. Do you want to update only particular files? If yes, it is highly not recommended. Also, you should use a child theme if you modify theme files, and with it, no customizations you made will be overwritten…
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No problem. ? I can see that you also have these icons on the desktop view. https://forum.muffingroup.com/betheme/uploads/996/7MJDKVXT84YS.png Did you use responsive options to hide them? https://support.muffingroup.com/video-tutorials/responsive-ed…
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Please, try to use the following CSS code: .column_icon_box_2 a{ color: #6eeaff!important; } .column_icon_box_2 a:hover{ color: #46c8de!important; } Best regards
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The root cause is the last widget in your footer. https://forum.muffingroup.com/betheme/uploads/550/ZJFXPWH0G2W1.png After removing it, everything works correctly. I put it back because I do not know what you need it for, but you should get rid of i…
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1) Your custom CSS code causes it. After I removed your custom CSS with browser developer tools, the display is correct. https://forum.muffingroup.com/betheme/uploads/866/NW9BBCNAN4NB.png You can find your custom CSS in Betheme -> Theme options -…
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Sorry, I forgot to answer about the PHP version. Anything above version 7.0 will do the job. Does the problem with the update button happen on all pages or particular ones? Best regards
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, 1) Elementor PRO is not included in the package. We support it, but you need to purchase it. Notice that we also support the free version of this builder. 2) Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Are you using elements with Deprecated features? If you are not sure about that, check the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ If the element has Deprecated settings, it might overwrite the…