Phil
Phil
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- Phil
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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There is a possibility that they changed the nomenclature of the versions. On GitHub, you can see that version 1.9.0 was released five years ago, and their website shows that the newest version is 1.8.1, as you mentioned. It is strange for us too, b…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure the page is not under maintenance befo…
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Please, do not share login credentials here, as others can see them (I removed them from your message). However, as you already sent them, I checked your System Status, and it says that your server has a low max input vars value. https://forum.muffi…
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Hey, Please send us WordPress dashboard access and your license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a l…
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Hi, Please, check the following link: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ There you will find out information about this button. Thanks
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Please, open this page options, and select an option to hide the WP editor content. https://forum.muffingroup.com/betheme/uploads/477/SB1AVGJVSN9G.png Thanks
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Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .single-post #Intro .intro-title{ display: none; } Thanks
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Hi, What you ask for requires file customization, which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. It…
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You are welcome. Glad I could help. ? Best regards
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Your template does not contain a Product content element, so it does not display a product description. The template is global and is shared with all products you set in the condition, so every Column Text element you put there is shared with all pr…
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Hi, Sorry, but I could not answer you because you wrote beyond my working time. I can see that you used Slider Revolution to build content on this page. Please, check the following video tutorial: https://www.youtube.com/watch?v=IPaUF8UEdz8 There yo…
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Please, turn off all of the plugins except WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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We have corrected it on your website. Please, check it out. Thanks
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Now the user works, but I did not receive your FTP access (it is necessary for us to inspect the root cause). Did you send it? If yes, did you attach a link to this forum discussion? Best regards
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I recommend W3 Total Cache. We support this plugin as we tested it with our theme. Best regards
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Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Feel free to ask if something is unclear or if you have any additional questions. Thanks
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Hi, You can place the icon tag instead of the text in the menu item. Please, check the following link: https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ Thanks
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Hi, Sorry, but I do not understand. Can you explain your problem in more detail, please? It will help if you attach screenshots showing your problems. Thanks
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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You need to edit these sections with responsive editing. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
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Hi, To achieve that, you need to use the Header Builder. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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This log has only notices and information about deprecated options, so it is nothing significant to worry about, and should not affect page edition and pre-built sections import. When you get info from your server administrator, please, let us know.…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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For that, you would have to use some external plugin. I suggest searching through WooCommerce's official website. https://woocommerce.com/product-category/woocommerce-extensions/?categoryIds=1021&collections=product&page=1 Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please go to Settings -> Permalinks, and if you have t…
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Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-introduction/ https://support.muffingroup.com/video-tutorials/how-to-create-custom-product-slider-part-1/ There you will find infor…
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …