Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,055
- Last Active
- Roles
- Moderator
Comments
-
Hi, This is an old demo, and it was prepared only with BeBuilder. https://forum.muffingroup.com/betheme/uploads/522/MJX7ZGC03VC0.png As you can see, there is only Be icon next to this demo thumbnail. Demos with both the BeBuilder version and Elemnto…
-
Hi, What you ask for requires file customization, which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. It…
-
1) Sorry, but your message confuse me. So does it display on mobile or not? It should not display on mobile display, and if you have some submenus that should display on mobile, you should create a new menu in Appearance -> Menus for mobile displ…
-
Hi, Do you have the main shop page assigned in the WooCommerce settings? Please, ensure that you follow the steps from the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Thanks
-
Hi, I can see that you have outdated WP installed. Please, update it to the newest version. Moreover, ensure that you have the theme and plugins up to date. If you will receive this error after that, please, turn off all of the plugins (except WooCo…
-
Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Please, turn off all of the plugins (except WooCommerce), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access p…
-
1) One file that generate automatically was incomplete, and it was causing this issue. 2) I can see that you use Wordfance. Please open the following topic: https://forum.muffingroup.com/betheme/discussion/67006/updates-not-saving-error#latest, and …
-
This is only a temporary workaround. We will fix this problem soon. ? Best regards
-
Your WPML was not fully configured. We configured it, and it stared to work. Best regards
-
Hi, Are you using the Duplicator plugin for migration? If not, please, try it. We used it many times and never had problems with it. Also, please, ensure that server environments on a new domain fulfill theme requirements. https://forum.muffingroup.…
-
1) I do not see CSS for icon change in your custom CSS. https://forum.muffingroup.com/betheme/uploads/937/IPF8XEGA8L6C.png Did you put it in Betheme -> Theme options -> Custom CSS & JS -> CSS? 2) You can define the icon in the icon attr…
-
I could misunderstand you. Can you explain again how it should work? For example, breadcrumbs on both mobile and desktop should be not clickable? Best regards
-
1) I had chosen slider style, and the input for the title appeared. https://forum.muffingroup.com/betheme/uploads/524/3TJ1GJGX93SU.png Now you can edit it. Also, I passed this info to the dev team, and we will take a look at this. 2) Related posts s…
-
Did you contact your hosting provider? If not, please, do that, and ask about the function I mentioned in my previous message. Also, you can ask to look at the server logs to check if nothing else is not blocking fonts. Best regards
-
Sorry for not letting you know. We have corrected it. Please, check it. Thanks
-
We have corrected that on your website. Please, check that. Thanks
-
Hi @belaren123, I suggest checking the following link: https://developer.wordpress.org/themes/basics/template-hierarchy/ It should help you with the modifications you described. Thanks
-
We had to update a tool for single-page import on that pre-built website. Please, try again now. Thanks
-
It is because of the image size. Almost all your images are 1279x719px, but the one that is not aligning is 1278x799px. https://forum.muffingroup.com/betheme/uploads/051/55WYRVFNUU5X.png You need to change the image to one with the same resolution a…
-
Hi, Do you have an account page created and assigned in Woocommerce -> Settings -> Advanced? https://forum.muffingroup.com/betheme/uploads/623/35PIN5SH9AXZ.png Best regards
-
We need to look deeper into the files, and we will need your FTP access. Please, send it as you did previously with the WP dashboard. Remember to attach a link to this forum discussion. Thanks
-
Your favicon is a .png, while favicons should have .ico extensions. https://forum.muffingroup.com/betheme/uploads/780/9JH6PLNSA0NB.png Please, use the following website to generate a .ico file Favicon Generator and replace the png you have. Thanks
-
Instead of a Text widget, please, try Custom HTML. https://forum.muffingroup.com/betheme/uploads/963/DOV08XXOSRYX.png Best regards
-
Unfortunately, I cannot recommend anything else. It would require more customization, and for it you should contact your web developer. Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this problem. Best regards
-
Hi, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this problem. Best regards
-
Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
-
Hi, Sorry for not answering. Somehow I missed your message. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what …