Phil
Phil
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- Phil
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Comments
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You did not send a link to your website anywhere. Please send it here. Thanks
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1) I have passed info about the icon to the dev team. For now, please, use the following CSS code: .mfn-off-canvas-sidebar .mfn-off-canvas-switcher i::before{ content: '\e915'; } 2) You added this button there with a shortcode, right? Did you set…
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Hi, Sticky navigation arrows are not prepared for mobile view. With a custom CSS code, they can be displayed, but I cannot guarantee that it will look good. Do you want help with writing such CSS? Best regards
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I meant to re-upload the images, not the whole theme. Re-uploading images will not delete your content. Best regards
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If you do not need this plugin, removing them will resolve the problem. You should contact this plugin author to resolve the problem if you need them for your website. Best regards
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If you do not need these plugins, removing them will resolve the problem. You should contact these plugin authors to resolve the problem if you need them for your website. Best regards
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Our theme generates a couple of versions of images, and if you have many photos in the media, the number of files will increase. I suggest removing versions of images you do not use, and the ones left change to the extension to webp. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, If you find icons with this style, you can load them by uploading them. Please, check the following link: https://muffingroup.com/betheme/features/custom-icons/ Thanks
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Hi, Please, check the following link: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ There you will find out more about setting staging domain. Best regards
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We have corrected it on your website. Please, check that. Thanks
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There are many misconfigurations in your original section. I copied it to a new page "BeSupport page", reset almost all settings, and set up this section again. Please, check how it is built, and copy it to your "About" page. Be…
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The FTP you have sent is not working anymore. Please, resend it via the contact form. Remember to attach a link to this forum discussion. Thanks
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I deactivated plugins, activated them back, and I was able to enter the Header templates. https://forum.muffingroup.com/betheme/uploads/159/G34Y346EXRCC.png Please, check it on your side. Thanks
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Hi, Did you try uploading the image in a higher resolution? Also, if you can, I suggest using an SVG extension for the logo. Best regards
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Hi, What version of Betheme do you have? Is it the most current one? Is it a freshly created template or one that came with the demo? Best regards
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Please, use the following CSS code: .single-product .product_meta .posted_in{ display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Is there anything else you need help with? I could not find anything else in…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
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We will move the label to the link above, which should resolve that (it will be included in the future updates). However, we create accessibility based on WP guidelines, as you can read on their website: (...) if the icon is representing text (e.g.…
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I passed the information to the dev team and will correct BeCustom as soon as possible, but I cannot tell when exactly it will be out. Best regards
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Please, try the following CSS code: #Subheader .breadcrumbs li:not(:first-child):not(:nth-child(2)):not(:last-child){ display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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We do not provide help with file customization, so unfortunately, I cannot refer to that. Also, as I mentioned before, we do not support this plugin, so regarding this, you should stay in touch with the plugin author and your web developer. Best re…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, What you ask for requires file customization, which about Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item Policy s…
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Hi, What you ask for requires file customization, which about Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item Policy s…
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You have a low memory limit, max input time, and max input vars values set on your server. https://forum.muffingroup.com/betheme/uploads/998/8JTESXYK8DY0.png https://forum.muffingroup.com/betheme/uploads/433/VDLSHXOVCYJD.png Please, contact your hos…
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Please, use the following code: #Top_bar .menu > .current-page-ancestor.submenu > a:not(.menu-toggle)::after{ border-top-color: #6681b3!important; } Thanks
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Please, go to Betheme -> Theme options -> Global -> Advanced, and disable the Shadows option. https://forum.muffingroup.com/betheme/uploads/927/TXDRVT8ETUZQ.png Thanks