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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in title on multiple lines Comment by Phil January 2023
  • Hi, Can you explain in more detail what you want to achieve, please? It would also help if you attach a link to your website. Best regards
    in effect on product variation Comment by Phil January 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in using BeBuilder Blocks Enabled problem Comment by Phil January 2023
  • 1) Please try the following CSS code: .blog_wrapper .post .post-links{    display: none; } 2) Please edit the last slider, and in options, switch to the Default style. https://forum.muffingroup.com/betheme/uploads/107/34O7TQ4W6BCQ.png After that, sc…
    in How to remove the comment icon from blog pages? Comment by Phil January 2023
  • Hi, Please, check the following video tutorials: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ https://support.muffingroup.com/video-tutorials/header-builder-2-0/ If you have additional questions, please, let me know. Bes…
    in Header sections for mobile, sticky and default Comment by Phil January 2023
  • If the problem is related to an extension/plugin, we are not able to help. Our policy states that we do not support third-party plugins or custom codes. Also, we cannot recommend any plugins other than the ones we support. You can find the list on t…
    in BeBuilder, BeBlocks Exausting page resources when trying to add a new element among other issues Comment by Phil January 2023
  • Hi, The easiest way will be to put the contact form shortcode inside the Popup shortcode. It should look like this: https://forum.muffingroup.com/betheme/uploads/734/6XVI1F2IC89G.png Best regards
    in Create a popup contact form from a button in the bebuilder Comment by Phil January 2023
  • It is better not to mix them together. If you decide to use W3 Total Cache, I recommend not use performance settings from Theme options. Best regards
    in Cache Plugins Comment by Phil January 2023
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and check the Full Width option. https://forum.muffingroup.com/betheme/uploads/648/GX2A8GVV8VPH.png Best regards
    in Color background on menu Comment by Phil January 2023
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Extras, and check the option to Show Top bar right. https://forum.muffingroup.com/betheme/uploads/435/MIA99XRQKBN8.png Best regards
    in Search Field not displaying in header Comment by Phil January 2023
  • Hi, Removing the Title in Intro Header requires a custom CSS code. If you need help with writing it, please, let me know. If you want to control the Intro Header height, you need to modify its padding value in Betheme -> Theme options -> Blog …
    in Single Blog/Post Page Header Image Comment by Phil January 2023
  • It depends on the video size and how fast your server is. I suggest you compress your videos so they weigh less and check if the loading time improves. Best regards
    in Thumbnails are pixelated Comment by Phil January 2023
  • I noticed that you are using Shop header style. With it search field is always 100% width. To overwrite it, please, use the following CSS code: .header-shop #Top_bar .top_bar_right .top-bar-right-input input[type="text"]{    width: 200px!i…
    in Help with a few font/color changes Comment by Phil January 2023
  • Sorry, somehow, I missed it. 1) Please use the following CSS code: #Top_bar #searchform svg .path{  stroke: #ff0!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) Width of the search bar can be controlled in …
    in Help with a few font/color changes Comment by Phil January 2023
  • Your portfolio page does not have an assigned template in the page editor. Please, assign it. https://forum.muffingroup.com/betheme/uploads/305/BATJYU4WS6AT.png Best regards
    in Permalink for the portflio items Comment by Phil January 2023
  • 1) Your header is not assigned to an entire site, and I could not find a page where it is assigned, so I created a new page (Header test) and added it there. Sticky header work as it should and as you created it. https://forum.muffingroup.com/bethem…
    in Custom Header Comment by Phil January 2023
  • Hi, Please, open the first section options, and set the z-index value to 3 in Advanced -> Positioning. https://forum.muffingroup.com/betheme/uploads/455/RPTXHMMPAE8T.png Thanks
    in wpml language swicher Comment by Phil January 2023
  • Did you check the option "Crop thumbnail to exact dimensions (normally thumbnails are proportional)"? If not, please, check it, and regenerate images again. Can you also tell me what sizes you have chosen, please? Thanks
    in Thumbnails are pixelated Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Auto-update is on but the theme doesn't update Comment by Phil January 2023
  • Now everything should work correctly. In the wp-config file, we have commented out the following lines: /** SSH Updating **/ /*define('FS_METHOD', 'ssh2'); define('FTP_PUBKEY', '/home/wordpress/.ssh/authorized_keys'); define('FTP_PRIKEY', '/home/wor…
    in FAQ Element > Inline font changes not displaying on live page Comment by Phil January 2023
  • Does it happen on all pages or a particular one? I duplicated the last section on your home page, and it worked. https://forum.muffingroup.com/betheme/uploads/454/H7FWW0B6FWPR.png https://forum.muffingroup.com/betheme/uploads/118/WEC0AR88ZVY1.png Ar…
    in Updates not saving - Error Comment by Phil January 2023
  • Sorry, but you did not send credentials for the first login screen. https://forum.muffingroup.com/betheme/uploads/187/74CROG7T135E.png Please, send it as well. Remember to attach a link to this forum discussion. Best regards
    in Can't translate modal login in header Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Import and huge update problem Comment by Phil January 2023
  • Unfortunately, I am not able to help. As I mentioned, this problem does not occur on my device (tested with Firefox and Chrome), and we do not support this plugin. I can only recommend clearing your browser cache because it might causing this proble…
    in js errors Comment by Phil January 2023
  • If you have already created Slides, you can use the new Query Loop (added with recent update 27.0) and determine image sizes there. Please, check the following screenshots for a better understanding: https://forum.muffingroup.com/betheme/uploads/233…
    in Slider without link Comment by Phil January 2023
  • I think it would be possible to make these links not clickable but to check that, I will need a link to this page. Please, send this link, and I will take a look. Best regards
    in How to insert the breadcrumbs also in the mobile version: porfolio and other pages Comment by Phil January 2023
  • Hi, The code element is not for parsing but only for display. If you want to parse your code, please, use the Column Text element. Best regards
    in "Code" Element not working Comment by Phil January 2023
  • Hi, I can see that you created a second topic regarding Slider Revolution, and I will answer you there. Do you still have the problem you mentioned in the first message? If yes, please send us the WordPress dashboard and FTP access privately thru th…
    in Cannot edit the content Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins (except Slider Revolution), refresh your cache, and check if the problem persists. If this will not help, please, reinstall this plugin, and recheck that. Thanks
    in Slider Revolution bugs Comment by Phil January 2023
  • 1) Button takes its styles from Betheme -> Theme options -> Global -> Buttons, and it can be modified there. 2) Go to Betheme -> Theme options -> Sidebars, and Enable Sticky option. https://forum.muffingroup.com/betheme/uploads/957/N3…
    in how do I decide what goes into the sidebar? Comment by Phil January 2023
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