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Phil

Phil

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Phil
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  • Hello, For the Mega Menu to work, your header needs to be built with the Header Builder. Check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Megamenu isn't visible Comment by Phil January 2023
  • Hi, Please, try the following CSS code: .tribe-events .tribe-events-c-subscribe-dropdown .tribe-events-c-subscribe-dropdown__button:hover{  background-color: #f9e3c7!important; } .tribe-events-page-template .tribe-events-c-top-bar__nav button{  back…
    in What CSS to change for this item Comment by Phil January 2023
  • Hello, GENERAL: 1) If you want only the copyright area, remove all widgets from Appearance -> Widgets from the Footer tabs. After WordPress changes the Widgets area, it might be hard to erase whole content from there, so if you have difficulties,…
    in Several problems I am facing Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Section height Comment by Phil January 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Copyright Footer with Social Bar Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in FAQ Element > Inline font changes not displaying on live page Comment by Phil January 2023
  • Hi, Please, go to Settings -> Reading, and check if you have a post page selected there. If there is nothing chosen, please, set it up. https://forum.muffingroup.com/betheme/uploads/478/BBTFA5BAGAV7.png Best regards
    in pre-built website leasing Comment by Phil January 2023
  • There is no option to switch the side menu to the default one from the theme options. However, you can style it in the Menu Burger element options in the Sidebar tab. https://forum.muffingroup.com/betheme/uploads/794/PLY3RYRJOAPX.png Best regards
    in cart addons Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in LOGO Comment by Phil January 2023
  • Does it happen only on one page or on all of them? If this happens only on this particular page, it means that there is too much content on it, and until you increase the max input vars value, this issue will persist. The Max input vars value determ…
    in Steynshoop - Conference Venue Page Comment by Phil January 2023
  • This should be achievable with a custom CSS. Please attach a link to your website, so I will check that. Thanks
    in My account and search options Comment by Phil January 2023
  • Sorry for the late response, we tried to open your website, but it is not working, although FTP works correctly. https://forum.muffingroup.com/betheme/uploads/808/QC6RTSGQ8HSA.png Did you change anything? Best regards
    in breadcrumbs displaying incorrect page sequence Comment by Phil January 2023
  • Hello, Sorry, but the login credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/024/CAXTIORFTSVJ.png Please, send them again, but ensure that they are working properly. Thanks
    in "An error occurred. Please refresh the BeBuilder" Comment by Phil January 2023
  • Hi, Please, try to set it up as Top bar background instead. https://forum.muffingroup.com/betheme/uploads/588/QB9DLYCDHCEU.png Thanks
    in need Help Comment by Phil January 2023
  • The user you have sent credentials to does not have admin rights, and I could not check your issue. Please, change this user privilages. Thanks
    in Issue with Shop Header template - not displaying in Shop Page Comment by Phil January 2023
  • Please, contact your hosting provider, and ask to increase the max input vars value to at least 5000. Currently, you have 3500: https://forum.muffingroup.com/betheme/uploads/356/3HJYHJ0LEL1L.png After this value is increased, check if the problem pe…
    in Steynshoop - Conference Venue Page Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Post featured images not loading Comment by Phil January 2023
  • On the following link, you can find a tutorial on how to install it: https://elementor.com/academy/install-wordpress-xampp/ When you install XAMPP and WP on it, you perform regular Betheme installation. https://support.muffingroup.com/documentation/…
    in Theme options not showing up Comment by Phil January 2023
  • Did you send the WP dashboard and FTP access? We did not receive any message from you yet. Ensure you send all the required information mentioned in the previous message. link to this forum discussion link to your website login credentials FTP crede…
    in cart addons Comment by Phil January 2023
  • Please, let me know when you answer you back. Unfortunately, I do not have access to WP Rocket currently, and I could not check that. Best regards
    in Compatibility issue with BeTheme and WP-Rocket Comment by Phil January 2023
  • That is because you do not have a header created for mobile display. https://forum.muffingroup.com/betheme/uploads/332/UTVYCSS0A7SX.png Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-heade…
    in Mega menu not showing Comment by Phil January 2023
  • Hi, Here you go: https://www.flickr.com/photos/portobaytrade/3659021971/ https://www.flickr.com/photos/portobaytrade/3212259413/ https://www.flickr.com/photos/portobaytrade/8814424746/ https://photodune.net/item/fit-female/6492853 https://photodune.…
    in Image licences "Gym" Template (links) Comment by Phil January 2023
  • We have never tested https://localwp.com/, so maybe it is the root cause. Please check if the same thing happens when you create localhost with XAMPP. Best regards
    in Theme options not showing up Comment by Phil January 2023
  • You need to contact your server administrator and ask to change file permission, so the WP will be allowed to create files on your server. Right now, BeBuilder cannot create file in your catalogs, which is necessary for it to work properly. Best re…
    in BeBuilder not loading Comment by Phil January 2023
  • Hi, It is not Betheme related problem but the WP Rocket configuration. You need to add an exclusion for all JS files related to the builder, which can be found in catalog functions/builder/assets. Thanks
    in Compatibility issue with BeTheme and WP-Rocket Comment by Phil January 2023
  • Hello, Please, check the following link: https://support.muffingroup.com/faq/my-support-period-has-expired-on-support-forum/ Thanks
    in Forum support end date earlier than Codecanyon support end date? Comment by Phil January 2023
  • You can directly change the Add to cart button text in the single product template. https://forum.muffingroup.com/betheme/uploads/883/49QLEXR68ZJJ.png Best regards
    in add to cart button on single product page is not translated Comment by Phil January 2023
  • It can be selected in the Page Options in the BeBuilder. https://forum.muffingroup.com/betheme/uploads/803/OTOM6MBIBHX0.png Best regards
    in Head slider didn't show on football2 theme Comment by Phil January 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/227111#Comment_227111 Sorry, but I do not understand. Can you explain that greater, please? https://forum.muffingroup.com/betheme/discussion/comment/227115#Comment_227115 Please send us the Wo…
    in cart addons Comment by Phil January 2023
  • So for that, I suggest using the Header Builder. Please, check the second link from my previous message. Best regards
    in I really need to help about header i can't set the header like this i need to do it's urgent Comment by Phil January 2023
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