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Phil

Phil

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Phil
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  • Sorry but the dashboard access you have sent is not working. https://forum.muffingroup.com/betheme/uploads/720/42QZ17GUOAHV.png Please, send it again, but before, ensure that it is correct. Thanks
    in Theme Update Comment by Phil January 2023
  • Sorry but the dashboard access you have sent is not working. https://forum.muffingroup.com/betheme/uploads/325/BA79KP04YGOA.png Please, send it again, but before, ensure that it is correct. Thanks
    in Not sure how to get this to work like the theme I imported Comment by Phil January 2023
  • It seems that something on your server is blocking that. Please, contact your server administrator, and ask to look at the server security logs, antispam logs, etc. Can you also recall when exactly it started to happen? Best regards
    in Bebuilder Templates not creatable or not possible to saving changes Comment by Phil January 2023
  • Does it happen on a particular page or all of them? To not interfere with your existing pages, I created a new one (BeSupport test page), copied there content from your home page, edited it for a while, and all changes are present on the live page. …
    in Page Not Saving Comment by Phil January 2023
  • Hello, 1) The navigation follows date order. 2) There are no other navigation settings beyond the ones from theme options. If you would like to extend that, you would have to modify the theme files, but we do not provide help with such customization…
    in Global » Navigation & share Comment by Phil January 2023
  • Hi, Please, put the CSS code from below in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Subheader .container{    z-index: unset; } After that, check if the problem persists. Best regards
    in Since the last update menu does not work Comment by Phil January 2023
  • Change the previous CSS code to the following one: @media only screen and (max-width: 767px){    #Subheader ul.breadcrumbs {    display: block!important;  }    #Subheader ul.breadcrumbs li{       display: block!important;    } } Thanks
    in How to insert the breadcrumbs also in the mobile version: porfolio and other pages Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in icon and photo not open Comment by Phil January 2023
  • 1) I can help you with some minor customization, but for a more advanced one, you should contact your web developer. .portfolio_wrapper .portfolio-item .entry-title{    font-size: 26px;    line-height: 1.3em;    text-align: center; } .portfolio_wrap…
    in Betheme builder item - portfolio grid: how to add the posts? Comment by Phil January 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the req…
    in Theme Update Comment by Phil January 2023
  • I forgot to ask. Did you try deregistering the license key and registering it again? If not, please, do that, and check if the problem persists. If yes, please, send your license key through a contact form, as you did with dashboard and FTP access. …
    in After installing theme and register with purchase code getting error Comment by Phil January 2023
  • Your server is out of memory. https://forum.muffingroup.com/betheme/uploads/027/VFK3P8IQ5E0M.png Please, contact your hosting provider, and report that. Best regards
    in Critical error when trying to Edit with BeBuilder Comment by Phil January 2023
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .mfn-layer-slider{    z-index: 0!important; } Thanks
    in Submenu issues Comment by Phil January 2023
  • For a regular header, you need to use the following CSS code: #Top_bar .menu .menu-item span{    text-transform: uppercase; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Dele vertical line menu Comment by Phil January 2023
  • You need to have the sticky option checked in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/844/KSOHPSDNFJ6Y.png Best regards
    in Logo mobile problem Comment by Phil January 2023
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/607/Y7R14VX11L20.png Please, contact your hosting provider, and ask to increase it to at least 5000. Thanks
    in Import and huge update problem Comment by Phil January 2023
  • Please, add a Text element, and inside it, put a button shortcode. https://muffingroup.com/betheme/elements/button/?inline Best regards
    in how do I decide what goes into the sidebar? Comment by Phil January 2023
  • Hi, Please, put the CSS code from below in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Subheader .container{    z-index: unset; } After that, check if the problem persists. Best regards
    in Menue Comment by Phil January 2023
  • Hi, Please, put the CSS code from below in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Subheader .container{    z-index: unset; } After that, check if the problem persists. Best regards
    in Betheme update vers. 26.7 Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in slide length settings don´t work properly Comment by Phil January 2023
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Header Builder - do not find it anymore Comment by Phil January 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Firefox displays wrong Comment by Phil January 2023
  • The logo is there, but it is white. https://forum.muffingroup.com/betheme/uploads/205/19H4HQL8PTB8.png You can set up a different logo for mobile display in Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/be…
    in Logo mobile problem Comment by Phil January 2023
  • 1) In Appearance -> Menus, open Screen Options and check Portfolio Categories. https://forum.muffingroup.com/betheme/uploads/492/HT55L77CPH4Q.png And use the widget Navigation Menu, or Muffin Menu. https://forum.muffingroup.com/betheme/uploads/16…
    in how do I decide what goes into the sidebar? Comment by Phil January 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Updates won't save Comment by Phil January 2023
  • So you can use the Transform: Uppercase option from the style tab in the Menu element options. https://forum.muffingroup.com/betheme/uploads/951/E0NNTKQK12WN.png Best regards
    in Dele vertical line menu Comment by Phil January 2023
  • Deregister the license key from Betheme -> Dashboard, and register it again. Thanks
    in Theme Update Comment by Phil January 2023
  • Hi, Please, do not create duplicate topics. I already answered you here: https://forum.muffingroup.com/betheme/discussion/67170/how-can-i-change-the-adaptive-width-please#latest Best regards
    in mobile version width Comment by Phil January 2023
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Import and huge update problem Comment by Phil January 2023
  • Hi, Are you sure that the link you sent is correct? It does not work for me. https://forum.muffingroup.com/betheme/uploads/364/W9SFB7R0NJVO.png Best regards
    in Submenu issues Comment by Phil January 2023
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