Phil
Phil
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- Phil
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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I can see that you created a new topic for your issue. I will answer you there. Best regards
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Good to hear that you found the root cause. Thank you for pointing out what was the problem. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Please, turn off all of the plugins, refresh your cache, and check if this box still appears. If this will not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Sorry but the login credentials you have sent are not correct. https://forum.muffingroup.com/betheme/uploads/885/T6APSNHVY44W.png Please, resend them, but before, ensure that they are working. Thanks
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Sorry, but the link to the website you sent is incorrect. Please, resend it. Thanks
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We will need your FTP access. Please, send it through the contact form as you have done previously. Remember to attach a link to this forum discussion. Thanks
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It may be possible to achieve this, but we do not provide help with file customization. You should contact your web developer in that case. Best regards
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Please send us your license key, WordPress, and FTP dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a …
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Please, use the Blog element inside the builder, and activate Filters in it. https://forum.muffingroup.com/betheme/uploads/321/OWX5ZXYU6W79.png Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You did not attach FTP access. However, I have checked your template, and it works correctly. https://forum.muffingroup.com/betheme/uploads/908/19C500BKR3BD.png Are there any extra steps I should take to reproduce this issue? What browser do you use…
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There is no option to achieve that, unfortunately. The header template can have only one color and cannot be changed based on the page section background. Best regards
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Did you use an iframe, Map element, some plugin, or by another way? Best regards
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You have Cooming Soon enabled. Can you disable it for a while, please? Thanks
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Did you prepare the backup of your website for safety? If not, please, do that. Also, please, go to Theme options -> Backup & Reset in the Export field, click on the Download button, and save the file on your PC. This file stores data about s…
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Please, try this one: .single-product .cart{ flex-wrap: wrap; } .single-product .warranty_info{ flex: 0 0 100%; } .single-product .single_add_to_cart_button{ flex: 0; flex-grow: 1!important; } Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/us…
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You have Cooming soon/Under construction enabled on your website, and I could not check that. https://forum.muffingroup.com/betheme/uploads/018/HX41HI7QRAN4.png Can you disable it for a while, please? Thanks
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Hi, The fix for this issue will be released in the upcoming update, which we will release this week. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Please try to increase the z-index value: @media only screen and (max-width: 767px){ .mfn-header-tmpl{ z-index: 1000!important; } } Thanks
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Hello, Edit the accordion element, and set up the active color in the tab Style -> Title bar. https://forum.muffingroup.com/betheme/uploads/062/DIXGKMW2MPL9.png Thanks
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Hi, Edit your Header Template, open the Menu element options, and change the Active color in tab Style -> Menu. https://forum.muffingroup.com/betheme/uploads/476/9ZXXYUE51REX.png Thanks
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Hello, The link you have sent does not lead to the page from your screenshot. Please attach a link to this page. Thanks
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You do not have recommended max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/464/MQPK1935ZOQL.png Please, contact your hosting provider, and ask to increase this value to at least 5000, and check if the problem …
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…