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Phil

Phil

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Phil
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  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
    in how to setup footer for Multilanguage site Comment by Phil January 2023
  • Hi, If you are using the Column Text element, you can set the color in the Style tabs. https://forum.muffingroup.com/betheme/uploads/685/QFIXZ6G42NII.png However, tags like headings will load their color from theme options, and to overwrite them, yo…
    in White writing on a blue background Comment by Phil January 2023
  • Great to see that you (probably) found the root cause If you have any questions, please, let me know. Best regards
    in Different fonts Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Bebuilder Templates not creatable or not possible to saving changes Comment by Phil January 2023
  • Please, clear your browser cache on the phone. As you can see in my previous screenshot, it does not appear on my phone (iPhone 12 with chrome). Best regards
    in About Icon list Comment by Phil January 2023
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check to hide the breadcrumbs. https://forum.muffingroup.com/betheme/uploads/970/PDB9GTZWC5A1.png Thanks
    in how remuve link Comment by Phil January 2023
  • Your website looks like this for me: https://forum.muffingroup.com/betheme/uploads/084/FE4N5IQLGEC8.png Did you handle this problem? Best regards
    in Not sure how to get this to work like the theme I imported Comment by Phil January 2023
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Page Not Saving Comment by Phil January 2023
  • Hi, We support this builder but do not build any pre-built website with it. So you can use it, but you will have to create your pages from scratch. Pre-built websites are made either with Elementor or our BeBuilder, which we strongly recommend check…
    in WPBakery Template Comment by Phil January 2023
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the li…
    in Insert JetEngine shortcode into Builder item Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in BeCustom won't install with valid License Key Comment by Phil January 2023
  • Hi, I do not handle SEO configuration, so I cannot tell you how it might affect it. What you can do is find in the WP editor the content that is duplicated and manually remove it. https://forum.muffingroup.com/betheme/uploads/402/RYHO0R2AU3JK.png Be…
    in Builder SEO duplicate my code Comment by Phil January 2023
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/020/A1J9WXY4QAI4.png If it is set to a structure other than Plain, resave this se…
    in Footer Template Builder Comment by Phil January 2023
  • Hello, If the video you upload is vertical, it will display vertically on a page. For a video, you can use the Video element. Best regards
    in Vertical videos portfolio Comment by Phil January 2023
  • You have a little low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/491/20Z0UFOO0AFB.png Please, contact your hosting provider, ask to increase this value to at lest 5000, and check if the problem persists. …
    in When I create a widget block it is not saved. Comment by Phil January 2023
  • Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in Website is moved to staging domain and now we can't update the theme on the staging domain Comment by Phil January 2023
  • Most likely, it is Wordfense Security. It will not be this one. Disable your plugins one by one to find out which is the root cause. Best regards
    in An error occurred. Please refresh the BeBuilder Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Different fonts Comment by Phil January 2023
  • 1) One of your plugins causes it. I have disabled all except WooCommerce, and the translation appears. https://forum.muffingroup.com/betheme/uploads/997/SCVW8OJZ5396.png 2) For that, we need to take a look at your files. Please, send us FTP access a…
    in can't translate "Procced to checkout" button and text from dropdown menu Comment by Phil January 2023
  • One of your plugins causes it. I have disabled all except WooCommerce, and the translation appears. https://forum.muffingroup.com/betheme/uploads/680/HVH24VDUB8BQ.png To find out which one is the root cause, disable your plugins one by one. Best re…
    in Language has switched to english Comment by Phil January 2023
  • Hi, Are you using Google Analytics? You can check that in Betheme -> Theme options -> SEO. Best regards
    in GPDR & Cookies Comment by Phil January 2023
  • Glad to see that. Can you tell me what the problem was, please? Thanks
    in Trailer Box Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Be Biker theme don't work properly Comment by Phil January 2023
  • Please, go to Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and check you do not have any Layout ID placed there. If you have any value there, please, remove it. https://forum.muffingroup.com/betheme/uploads/675/ROGU9IP9KIP…
    in Different fonts Comment by Phil January 2023
  • We had to update the plugin responsible for single-page import for that demo. Please, try again now. Thanks
    in Can't import single page via link Comment by Phil January 2023
  • Hi, Yes, you can use our templates even though you created pages with Elementor. After you create it, there will be a popup with conditions you must choose to set where this template should be displayed. Please, check the following video tutorials: …
    in Can I use this template builder if I am not using the BETHEME builder, but the ELEMENTOR one? Comment by Phil January 2023
  • I hope this issue will not appear again, but please, let me know if this will happen. ? Thanks
    in Single product zoom effect has a bug? Comment by Phil January 2023
  • Hi, This bar is a call to action in Footer. You can edit it, and add there a button (with shortcode) in Betheme -> Theme options -> Footer. https://forum.muffingroup.com/betheme/uploads/395/OBW63UR91PHC.png Thanks
    in How to remove this bar before the footer? Comment by Phil January 2023
  • Hi, Posts are portfolio posts. Please, check the following screenshots for a better understanding: https://forum.muffingroup.com/betheme/uploads/211/YVWLGXGFEHI0.png https://forum.muffingroup.com/betheme/uploads/666/ABIBTA2RGF4D.png On your screensh…
    in Betheme builder item - portfolio grid: how to add the posts? Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in Trailer Box Comment by Phil January 2023
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