Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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You need to use the String Translation. https://forum.muffingroup.com/betheme/uploads/030/VW88X0VT3YZ7.png Thanks
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Hi, You can use the Import/Export option in the builder. https://forum.muffingroup.com/betheme/uploads/536/5ALH4NAKH11C.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
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There is a caching option in Betheme -> Theme options -> Performance. https://forum.muffingroup.com/betheme/uploads/846/OZT799M4MMBH.png It should not cause it, but if you have it enabled, you can test without it. Please also check if the same…
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Glad I could help. Is there anything else I can assist you with? Best regards
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Please send us your license key, the WordPress dashboard, and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attac…
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A recent Contact Form update causes this issue. It is adding <p> tags between fields making this misalignment. In your Theme options I have put CSS code to fix that, but it would be best if you report this problem to them. Best regards
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It will work for all sizes until the blocks are next to each other. https://forum.muffingroup.com/betheme/uploads/245/SFKRMOOQI9FY.png Best regards
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The Master Value needs to be increased because it has an impact on the content of the website. Best regards
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Hello, Please, do not create duplicate discussions. I will answer you in the first one you created. Best regards
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Hi, You do not have the newest version of Betheme installed. Please, update it. Thanks
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Please, use the following code: @media only screen and (max-width:767px){ #Top_bar .top_bar_right i, #Top_bar .top_bar_right p{ color: #fff; } } Thanks
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I have loaded this page several times, and the gallery aligns correctly. https://forum.muffingroup.com/betheme/uploads/848/PI7Q9FFUH6X9.png Please, clear your browser cache, and recheck that. Also, did you wait for a second for it to load correctly?…
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You put the menu item name in the URL field. Please, replace the content from that field with the one below. https://forum.muffingroup.com/betheme/uploads/482/01IS7PNLVV49.png Best regards
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The code you have in Betheme -> Theme options -> SEO in the Facebook Pixel field is causing this issue. After I temporarily removed it, the layout was correct. Best regards
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Does it happen on a particular page? I have checked that, and it works correctly. https://forum.muffingroup.com/betheme/uploads/033/638JEIMJRQT9.png https://forum.muffingroup.com/betheme/uploads/655/KUU1K48RTUVJ.png Best regards
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Thanks for the suggestion. Please, leave it also on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to that, we will not miss it among other forum discussions. Best regards
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Glad I could help. ? If you have any other questions or problems, feel free to ask. Best regards
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Hi, The error you get most likely comes from your child theme, and it is probably the root cause for that. Can you explain in more detail what is not updating when you have an active parent theme? Is there any error message? Best regards
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Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
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Your child theme hides the Tools tab. After I switched to parent, it is available. https://forum.muffingroup.com/betheme/uploads/374/2MFXUPS7PO7B.png https://forum.muffingroup.com/betheme/uploads/225/MAV5SYYM82E2.png Best regards
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Hi! Please head to the link we provided below, where you will find all of the information on how you can update the theme successfully. https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
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Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because t…
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1) It can be enabled/disabled in Betheme -> Theme options -> Shop -> General. https://forum.muffingroup.com/betheme/uploads/528/TWECYN0STFXW.png 2) It seems that you have elements hidden for tablet and mobile in the Slider Revolution. Pleas…
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There is also a password on your pages: https://forum.muffingroup.com/betheme/uploads/504/E1QIED9ZKEXZ.png Can you send it? Thanks
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Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. If you see any, please fix them first. Open the browser console, and check if you have any errors in the console, both in the builder and on the live page. Rig…
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Hi, Please, go to Betheme -> Theme options -> Colors -> Header, and change the Header background. https://forum.muffingroup.com/betheme/uploads/847/L77MZQ2OV671.png Best regards