Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,791
- Last Active
- Roles
- Moderator
Comments
-
Hello, Please send us WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this …
-
Hi, Sorry for not changing the language back. However, the user language can be changed in the WP settings. Please, check the following link: https://www.siteground.com/tutorials/wordpress/change-language/ Thanks
-
Did you check your WP settings? Please, see the following link about that: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
You have a low max input time and max input vars values set on your server. https://forum.muffingroup.com/betheme/uploads/629/LSFCCGO1XD2Y.png Please, contact your hosting provider to increase them: max input time to at least 180s max input vars to …
-
The max input vars value determines how much content on the page (in that case, template) can be displayed. I noticed that the content was suddenly cut, so this value was too low for that amount of content. It was cut in the wrong place and affected…
-
Hi, Please, go to Betheme -> Theme options -> Shop -> Products list, and check if you do not have selected Images: Use external plugin... if you have this option selected, switch it to one of the other two. https://forum.muffingroup.com/bet…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the plugins ar…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, So do you have it installed on your localhost? Did you try reinstalling Betheme? Do you have any plugins installed and active, or you did not do that yet? Best regards
-
Hi, 1) These texts can be changed in Betheme -> Theme options -> Translate. https://forum.muffingroup.com/betheme/uploads/806/EAE5AT7XMP8O.png 2) Please go to Betheme -> Theme options -> Search -> Form, and from the dropdown menu cho…
-
Sorry but I quite do not understand. So everything is working fine now, or not? Can you explain that greater? Thanks
-
Hi, Can you explain your problem in more detail, please? I have checked your shop template and page, and the changes work as they should. https://forum.muffingroup.com/betheme/uploads/211/M9LDF4RSN246.png https://forum.muffingroup.com/betheme/upload…
-
As you can see on your screenshot, the error message refers to your server. Did you contact the server administrator? https://forum.muffingroup.com/betheme/uploads/203/GL6GDIS8L40D.png If not, please, do that, and ask to see what might be causing th…
-
Your system status shows that your server does not meet theme requirements, which most likely causes this issue. https://forum.muffingroup.com/betheme/uploads/061/2KEDJB5D1UH9.png Please, contact your hosting provider and ask to increase these value…
-
Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
Hi, Can you attach a link to the page where it does not load correctly, please? Thanks
-
Hello, 1) Not precisely this display, but a similar one you can achieve with the Offer Slider Thumb. https://support.muffingroup.com/video-tutorials/how-to-create-an-offer-slider/ 2) You have coming soon enabled on your website. Can you disable it f…
-
Hi, You have sent credentials to your dashboard, but did not attach pre-login credentials, so we could not check it. Please, send another message with complete data. Remember to attach a link to this forum discussion. Thanks
-
Hi, So everything is fine now? Is there anything else we can help you with? Best regards
-
Hi, I passed it to the dev team, and we will look at it. Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
-
Hello, Does it happen on all resolutions or in a particular one? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hello, Sorry, but you wrote beyond our working time, and we could not answer you. Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, In the button settings, add scroll class and check if it is correct. https://forum.muffingroup.com/betheme/uploads/014/2AJUPEJ7FL5Y.png Thanks