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Phil

Phil

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Phil
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  • Hello, The demo you installed uses the Footer Builder, and you need to change the copyright and elements there. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/footer-builder/ Thanks
    in changing footer information Comment by Phil December 2022
  • Hello, The demo you installed uses the Header Builder, and you need to change the logo and mobile number there. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in changin logo and mobile number in header Comment by Phil December 2022
  • Hi, I cannot recommend any plugins other than the ones we support. You can find the list on this page in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 and here: https://muffingroup.com/betheme/#plu…
    in Clients Logo Comment by Phil December 2022
  • I can see that you built your posts with Gutenberg. Can you check if the same thing happens with another theme, like Twenty Twenty? Best regards
    in Website didn't cloned correctly Comment by Phil December 2022
  • Please, check the following link: https://support.muffingroup.com/faq/builder-seo/ There you will find out how to handle that. Best regards
    in Sales button on top Comment by Phil December 2022
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
    in Related Posts is showing Recent Posts instead Comment by Phil December 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete data wil…
    in How to display the filter button on my shop pages Comment by Phil December 2022
  • Hello, It would require writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Please let me know if you need help writing that, but I will need a link to your website. Best regards
    in Portfolio grid page is not showing titles Comment by Phil December 2022
  • Hello, Can you explain greater what is not working? What steps did you perform? Please, check the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ https://support.muffingroup.com/video-tutorials/s…
    in Not importing single page Comment by Phil December 2022
  • Hello, You can set up the contact form color in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/984/Z8RVKP2WIVRG.png Best regards
    in Contact Form font color Comment by Phil December 2022
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
    in Menu is not displaying for mobile and tablet Comment by Phil December 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this se…
    in be builder not working Comment by Phil December 2022
  • We need to take a closer look at it. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. No…
    in Side List Comment by Phil December 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in I am creating wraps in bebuilder but they are not showing up on live-site when i update Comment by Phil December 2022
  • Hello, Please, leave your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest We will take it into account. Best regards
    in Featured Image Comment by Phil December 2022
  • It is fixed on your website. Please, check that. Thanks
    in Double lightbox with Elementor Comment by Phil December 2022
  • One of your unsupported plugins causes this issue. I have disabled all plugins except the ones we support, and the builder works. https://forum.muffingroup.com/betheme/uploads/771/FISZVZEC22C1.png To find out which one is the root cause, disable the…
    in Not Working Comment by Phil December 2022
  • Did it happen on particular pre-built websites or on all you imported? Best regards
    in The setup wizard does not import the menu correctly Comment by Phil December 2022
  • Please, go to Betheme -> Theme options -> Global -> Buttons, change the Theme color, and check if it is correct then. https://forum.muffingroup.com/betheme/uploads/582/AYSZ8KQ0UIOV.png Thanks
    in Color options Comment by Phil December 2022
  • Please, add "-webkit-hypens: auto;" to that CSS. .portfolio-item .hover-desc .entry-title{ word-break: break-word; hyphens: auto; -webkit-hyphens: auto; } Thanks
    in Line-break text Comment by Phil December 2022
  • You did not attach a link to your PHPMyAdmin, so we could not connect to your database. However, we noticed that you have a problem with paths. In WP, you have the wrong path defined for the uploads catalog, and local files are stored in the wrong p…
    in Bebuilder background image can not change Comment by Phil December 2022
  • We need to take a closer look at it. Please, send your FTP access like the previous message. Remember to attach a link to this forum discussion. Best regards
    in Height Mega Menu Comment by Phil December 2022
  • Now the FTP credentials are not working (the previous one worked). Please, send them again and check if they are correct. Do not change the WP dashboard credentials. Remember to attach a link to this forum discussion. Best regards
    in Unable to edit elements on BeBuilder Comment by Phil December 2022
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the Height value to zero. https://forum.muffingroup.com/betheme/uploads/510/GC0NGOHAQCEC.png Thanks
    in Header Tranparency doen't work Comment by Phil December 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Not Working Comment by Phil December 2022
  • Sorry, but I do not see the space you showed on your screenshot. https://forum.muffingroup.com/betheme/uploads/377/TMYFALIMVV9V.png Are there any steps to reproduce it? Best regards
    in Side List Comment by Phil December 2022
  • Please, leave your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest We will take it into account. Best regards
    in Set featured images for blog posts Comment by Phil December 2022
  • Please, check the following link: https://developer.wordpress.org/reference/functions/wp_enqueue_style/ You can see there that the only required parameter is $handle, and the $ver is optional. https://forum.muffingroup.com/betheme/uploads/914/KHBAFP…
    in Child Theme style.css not loading any more Comment by Phil December 2022
  • Hello, Please, contact your hosting provider with that error. They should resolve that because it is server related error. Best regards
    in cant verify license key Comment by Phil December 2022
  • Hello, Please, check the following link: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ There you will find out how to handle this problem. Best regards
    in Bug Comment by Phil December 2022
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