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Phil

Phil

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Phil
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  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in BeBuilder not loading Comment by Phil December 2022
  • You can decrease this value for mobile in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/580/RPNER6RHYAE9.png Thanks
    in woocommerce page Comment by Phil December 2022
  • Only the local value is changed, and the master one should be increased. https://forum.muffingroup.com/betheme/uploads/152/V8OLF4Y7ANDM.png Please, contact your hosting provider again, and ask to increase the Master Value. Best regards
    in BeBuilder Keeps loading Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Changes not taking affect Comment by Phil December 2022
  • Hello, To move your sidebar above the mobile-only content, you must use the Custom JS code. Please, follow all of the steps written on this topic on our support center: https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-content-…
    in Display WooCommerce Widget Before Page Content on Mobiles Comment by Phil December 2022
  • Hi, Please, go to Products -> Attributes, choose the attribute you want to show, and check the option Show in loop?. https://forum.muffingroup.com/betheme/uploads/747/Z7O5FIUH7MWO.png https://forum.muffingroup.com/betheme/uploads/090/W824D9060RBQ…
    in Show options (colors, sizes etc.) below image product Comment by Phil December 2022
  • Hello, Please download a fresh copy of Betheme from Themeforest, install it on your website, and try to register your license then. If you still cannot register, turn off all of the plugins, refresh your cache, and try it then. Thanks
    in registration box disappeared Comment by Phil December 2022
  • 1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discu…
    in editing woocommerce single product Comment by Phil December 2022
  • You are right, and it is related to the slider. Please, edit your slider, and in the Module General Options -> Layout, change the sizing to Auto. https://forum.muffingroup.com/betheme/uploads/776/LRGDS0CPEPBJ.png Best regards
    in mobile menu animation Comment by Phil December 2022
  • Between 1240px and 960px, the elements are automatically narrowed so they do not overlap each other and do not move to the next row. https://forum.muffingroup.com/betheme/uploads/234/ZLXU98DZA9WJ.png https://forum.muffingroup.com/betheme/uploads/434…
    in Problems with BeBuilder - Miscellaneous errors Comment by Phil December 2022
  • You have checked option Hide: Subheader and breadcrumbs are displayed in the Subheader. You need to uncheck it. https://forum.muffingroup.com/betheme/uploads/192/FTJGM1B0ALEW.png Best regards
    in Content and Slider missing Comment by Phil December 2022
  • Hi, I can see that your icon is white. https://forum.muffingroup.com/betheme/uploads/447/K053WELRWZRQ.png Did you handle it? Best regards
    in How to change top bar right icon color on mobile screens? Comment by Phil December 2022
  • Hi, Please, download a fresh Betheme package from Themeforest, and install it via FTP. You can see how to do it in the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Best regards
    in Call to undefined function mfn_uploads_dir() Comment by Phil December 2022
  • Hi, Please, go to Betheme -> Theme options -> Shop -> General, and change the Sold out text. https://forum.muffingroup.com/betheme/uploads/082/G44R5RMV2J1I.png Best regards
    in Translate out of stock text in shop Comment by Phil December 2022
  • WordPress makes this plugin, and as they claim in the description, "It will be supported and maintained to 2024, or as long as is necessary." I think that it is helpful for websites that were using an old version of Widgets and that broke …
    in Widget section -The "custom_html" block was affected by errors Comment by Phil December 2022
  • Hi, You can use the pricing item element with a similar look. https://forum.muffingroup.com/betheme/uploads/274/9DJ0GN8KO3XL.png Or you can rebuild it on a wrap with Headings and list elements. Best regards
    in Pricing Table Comment by Phil December 2022
  • Browsers nowadays does not allow the video to autoplay unless it is muted. If you set the autoplay parameter, you must also give the mute parameter. Best regards
    in White side removal Comment by Phil December 2022
  • Did you add it with the Menu element in the Footer template? Best regards
    in Widget in the footer too narrow Comment by Phil December 2022
  • Hello, Are there any steps to reproduce this issue? I can see that you have a slider visible on your website. https://forum.muffingroup.com/betheme/uploads/095/1XZ3QY2UMWX5.png Best regards
    in Revolution Slider disappeared completely, I need to help to set it again asap! Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in I get this error because of SEO Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Header Builder - Colors not following style in mobile view Comment by Phil December 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Header with Mega Menu and footer do not show up in Archive pages Comment by Phil December 2022
  • Please open the builder with these pages and open the options of these text boxes. Send screenshots from there. Thanks
    in a new Question Comment by Phil December 2022
  • Hi, There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not loaded correctly. Your htaccess can redirect your website to https, so you should edit it and ch…
    in Problems with BeBuilder - Miscellaneous errors Comment by Phil December 2022
  • In the video element, I have set the margin to 0, which is working correctly. https://forum.muffingroup.com/betheme/uploads/391/4BUS0NFZOVA6.png Best regards
    in White side removal Comment by Phil December 2022
  • Hello, Please, leave your suggestion in the topic created for that: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in Product filter tab not loading dynamically. Comment by Phil December 2022
  • Hi, It is fixed on your website. Please, check that. Best regards
    in Products are not loading properly after filtering&sorting&attiribute filtering. Comment by Phil December 2022
  • Please, go to Betheme -> Theme options -> Performance, and set the option Builder local styles: Inline in header. https://forum.muffingroup.com/betheme/uploads/883/WP50LBBM1RMZ.png Best regards
    in Loading css style Comment by Phil December 2022
  • I have checked that with Firefox, Chrome, and iPad mini, which have the same width, and I could not replicate the problem from your screenshots. Did you check that on other browsers or real devices? You can also clear your browser cache. Best regar…
    in Dropdown on Responsive Menu Comment by Phil December 2022
  • Please, contact your hosting provider, and ask to increase the max input vars value to at least 5000, and check if the problem persists. If this will not work, please, let me know. Thanks
    in BeBuilder Keeps loading Comment by Phil December 2022
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