Phil
Phil
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- Phil
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Hi, Do you have the newest version of Betheme? What demo are you trying to import? Please, go to the System Status, and check if your server meets the requirements. https://forum.muffingroup.com/betheme/uploads/221/DE8RDFJPZCM2.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can use the Footer builder and adjust the image for the mobile version. https://support.muffingroup.com/video-tutorials/footer-builder/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Does it appear on your website, or in the WP panel? Did you use the option from the performance tab? https://forum.muffingroup.com/betheme/uploads/687/6Z5N2O4ZGWEP.png Best regards
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Hi, 1) Please, go to Betheme -> Theme options -> Responsive -> General, and check if you have the Responsive option Enabled. https://forum.muffingroup.com/betheme/uploads/166/0OKLTCPJVLH5.png 2) Can you attach screenshots showing what is no…
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Hi, Can you explain your issue in more detail, please? What demo did you import? Are you sure that you installed the BeBuilder version of that demo, not the Elementor one? It will also help if you attach screenshots showing your issue. Best regards
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Great to hear that you manage to solve that. Can you tell me what was the problem, please? Thanks
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Hi, The only option to check which pre-built was used is by checking the media library. If you have any images from the demo left they have a pre-built website name in their title. Like this: https://forum.muffingroup.com/betheme/uploads/625/OQJ51J8…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, try the following CSS code: body .portfolio_group.masonry-hover .portfolio-item .masonry-hover-wrapper .hover-desc{ opacity: 1!important; background: transparent!important; } body .portfolio_group.masonry-hover .portfolio-item:hover .m…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hi, Is there any error message when you try to install this plugin? If yes, please, send a screenshot showing it. If not, please send us the WordPress dashboard and FTP access, and your license key privately thru the contact form, which is on the ri…
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Hello, We provide this forum in English only. Please, rewrite your message in English. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Please, check if the same thing happens when you access the widgets through Appearance -> Customize -> Widgets. https://forum.muffingroup.com/betheme/uploads/845/K4SR8H0UNHY7.png Best regards
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Hello, 1) Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and set some Height there. https://forum.muffingroup.com/betheme/uploads/403/CT960ZA59GH4.png 2) Can you tell me where did you set this background image, …
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1) The close button should be there, and to check why it does not appears for you I would need a link to your website. 2) You can add the arrows to the menu items in the Appearance -> Menus. https://forum.muffingroup.com/betheme/uploads/503/X0U9V…
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I received your credentials, checked your website, and everything seems to be fine. Can you tell me what page should I look at, please? And the problem is with the Blog element, right? I noticed one on your home page, but it works correctly. Best r…
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This link should automatically download this plugin. Did you check your Downloads folder? Best regards
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Hi, There is a CSS that overwrites the color of these buttons. https://forum.muffingroup.com/betheme/uploads/195/87CZGFNQCL9T.png https://forum.muffingroup.com/betheme/uploads/076/H47DI7C0KXLV.png Please, turn off all of the plugins except WooCommer…
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At the beginning of this CSS code, please, put the product page id class, so it will affect only this product. https://forum.muffingroup.com/betheme/uploads/722/CH4Y70ABV2HO.png .postid-20002 .single-product .gallery-item:nth-child(4), .postid-20002…
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Hi, There is one div missing. I have passed it to the dev team, and we will add it in the upcoming update. For now, please, use the following CSS code: .single-portfolio .entry-title{ margin-left: 12px; margin-right: 12px; } After the update, …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, check the following video tutorial on how to achieve that: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
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Hi, Can you tell me where on your pages you put the Feature list, please? Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-t…