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Phil

Phil

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Phil
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  • So setting an order in Appearance -> Menus does not work for you? Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what migh…
    in How do you change the order of the main menu Comment by Phil November 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in BeBuilder Not working - Page are not updating - Child Theme is cant be activated Comment by Phil November 2022
  • Hi, Do you mean this box?: https://forum.muffingroup.com/betheme/uploads/809/6A1XF1K9KYGH.png Is it invisible only when you are logged or are there any steps to reproduce this issue? Best regards
    in User Profile Box In Header Menu Comment by Phil November 2022
  • Hi, What version of Betheme do you have? Did you import the BeBuilder or Elementor version of the Pizza demo? Best regards
    in Website does not matter Comment by Phil November 2022
  • Hi, Almost every element in the BeBuilder has pre-defined margin. https://forum.muffingroup.com/betheme/uploads/745/93HDA10F6R9M.png It can be changed in the Advanced tab of the element options. https://forum.muffingroup.com/betheme/uploads/759/XKV9…
    in Remove the space from wrap Comment by Phil November 2022
  • Hi, It should be done by writing a custom CSS code. I can take a look if I am able to help you with that, but I will need a link to your website. Best regards
    in Menu content background Comment by Phil November 2022
  • I have put a CSS code that hides it in your Theme options. Best regards
    in Item button add to cart (urgent) Comment by Phil November 2022
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Custom fonts NOT working Comment by Phil November 2022
  • Hi, Please, download a fresh copy of Betheme from the ThemeForest, upload it to your WP, and check if the problem persists. You can also try to disable all of the plugins, and try to update them then. Thanks
    in I need help for the update. Comment by Phil November 2022
  • Hi, I suggest checking the official Slider Revolution manual about animations: https://www.sliderrevolution.com/documentation/layer-animations/ Best regards
    in Font Animation Slider Comment by Phil November 2022
  • Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle it. Best regards
    in Style changes not saving Comment by Phil November 2022
  • Hi, Please, update Betheme to the newest version. Best regards
    in security issue Comment by Phil November 2022
  • Hi, The newest update occurred with many bugs, which were not fixed yet. https://forum.muffingroup.com/betheme/uploads/515/OUG0BD8TKYX5.png We hold with releasing the option to update until they fix them to prevent potential problems on our customer…
    in WPBakery Page Builder is not update- whay??? Comment by Phil November 2022
  • Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out why you have no spacings and background image, and how to handle it. And if you want us to ch…
    in site options away :-)) Comment by Phil November 2022
  • Hi, There is padding added to this wrap, and it seems to be padding from the deprecated options. https://forum.muffingroup.com/betheme/uploads/983/BE75910QER1K.png Please, remove it from there. Best regards
    in Some photos smaller when viewed on an iPhone Comment by Phil November 2022
  • Sorry, but you have sent only dashboard access but did not attach the FTP. Please, send it like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
    in Sidebar missing Comment by Phil November 2022
  • I tried again, and it worked, but I cannot see the cart button. https://forum.muffingroup.com/betheme/uploads/278/AB0CL91VXLBR.png Did you handle it? Best regards
    in Item button add to cart (urgent) Comment by Phil November 2022
  • On a tablet, it looks correct too. https://forum.muffingroup.com/betheme/uploads/919/2PU3V5U47EDT.png Best regards
    in Header Builder Burger Icon Comment by Phil November 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in no home page Comment by Phil November 2022
  • Hi, I can see that you do not have the newest version of Betheme installed on your website. Please, update it, and check if the problem persists. If this will not help, please send us the WordPress dashboard and FTP access privately thru the contact…
    in Sidebar missing Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in site options away :-)) Comment by Phil November 2022
  • Do you have changed the WP dashboard login link? When I try with /wp-admin or /wp-login it shows 404 page. Best regards
    in Item button add to cart (urgent) Comment by Phil November 2022
  • Hi, Please, try the following CSS code: @media only screen and (max-width: 767px){    #Top_bar .logo .retina{    max-width: 80%!important;  } } Best regards
    in Retina logo - width Comment by Phil November 2022
  • Hi, Sorry, but what you ask for requires file customization in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web develo…
    in Custom fields in single product Comment by Phil November 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Item button add to cart (urgent) Comment by Phil November 2022
  • You have a custom CSS that hides it. Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove it from there. https://forum.muffingroup.com/betheme/uploads/809/IWQTPFW1K47N.png Best regards
    in long description does not appear on some products. Comment by Phil November 2022
  • I have checked your website, but I could not see this problem. https://forum.muffingroup.com/betheme/uploads/187/5V56MM4TIG0I.png Did you handle it? Best regards
    in Header Builder Burger Icon Comment by Phil November 2022
  • Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Notice that almost all elements have pre-defined margins, which you can eliminate in the Advanced settings of elements. h…
    in Add content to slider Comment by Phil November 2022
  • Hi, The header template has a different construction than the regular header. To recreate it in the Header Builder, I suggest putting the last menu item as a button in a separate wrap, like this: https://forum.muffingroup.com/betheme/uploads/339/TDO…
    in menu - graphic alignment Comment by Phil November 2022
  • Hi, Please, go to Settings -> General, and ensure that your WP and Site URL are correct. https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ If they are set to HTTP, please, correct it. If this will not …
    in Problem with images Comment by Phil November 2022
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