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Phil

Phil

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Phil
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  • Please, go to Betheme -> Theme options -> Footer, and in the Copyright, field put your own text. https://forum.muffingroup.com/betheme/uploads/472/0G7LXQZP7VZ7.png Thanks
  • Hello, Please, edit your pages with BeBuilder, and there you will be able to adjust the tablet display. https://forum.muffingroup.com/betheme/uploads/466/3RJHQ8ODAPEW.png Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • So did you handle it, or do you want to achieve something else? Best regards
  • I am not familiar with any tool that would be accurate for that, but I highly recommend checking the official WooCommerce website: https://woocommerce.com/products/ Best regards
  • If you want to hide them, you can activate the Template: Builder in the Post Options. https://forum.muffingroup.com/betheme/uploads/555/DRK7LU4LQW1G.png To turn off the arrows to navigate between posts and the Show All button, go to Betheme -> Th…
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Please replace the previous code with this one: .woocommerce .products .image_frame, .shop_slider .slick-slide .image_frame{  min-height: 400px; } Thanks
  • Sorry, but I cannot send you it. Can you turn it off in general for a while, or for a specific region? Best regards
  • Hello, Please, check the following links: https://www.freepik.com/premium-photo/can-white-paint-with-brush-bright-background_10849739.htm#page=2&query=paint%20brush&position=9&from_view=search&track=sph https://www.freepik.com/free-v…
  • I tried to log in with the credentials you sent, but they were not working, and after a second attempt, the following message appeared: https://forum.muffingroup.com/betheme/uploads/114/LPUC5RYGIRGN.png Please unlock the access, and send the correct…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 and here: https://muffingroup.com/betheme/#p…
  • I have updated Betheme on your website, and you can log in to your wp-admin without obstacles. Please, ensure that everything is working correctly, and when you do it, please, remove the old package from your website. https://forum.muffingroup.com/b…
  • Hello, The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from ThemeForest. After that, you will get your wp-admin t…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, check if the padding is not assigned in the Deprecated options. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Thanks
  • 1) The root cause is your child theme. I switched to the parent theme, and sticky wraps works correctly then. 2) Custom templates do not have tabs because they are separated into different elements. https://forum.muffingroup.com/betheme/uploads/711/…
  • Did you check the firewall? I still have message about the time out. Best regards
  • I manage to install that demo on your website. Please, check that. Thanks
  • Please check the beginning of the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ Thanks
  • The memory limit problem is related to the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from ThemeForest. After that, you will get you…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please, try to use the following CSS code: .woocommerce .products .image_frame{    min-height: 360px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
  • I didn't follow the steps in the video I meant the testimonial creation in the WP panel. If you have your testimonials created there, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://the…
  • Hello, For the others who might visit this topic, and wonder how to resolve it: The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload …
  • I tried to enter your website with three different networks, but it keeps showing the "The connection has timed out" error. Are you sure that you sent the correct URL? Best regards
  • Hi, That is great you manage to solve it. If you have any other questions or problems, feel free to ask. Thanks
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