Phil
Phil
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- Phil
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Hi, That is great you manage to solve that. If you have any other questions or problems, feel free to ask. Best regards
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Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can…
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Hello, Do you have Betheme version 26.5.1.4? If not, please, download the newest version from ThemeForest, install it, and the problem should be gone. Best regards
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Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .popup-inner ul li{ list-style: disc; } Thanks
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Hi @maltafurniture, If the solution provided by Pablo did not work for you. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we …
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Hi, Please, use the following CSS code: #post-6638 .post-header{ display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, I replicated this issue in my environment and passed it to the dev team. If this is the only Progress Bar on your website, you can resolve it with this CSS: body .progress_bars .bars_list:not(.hover) li .bar .progress{ width: 68%!important…
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The Blog page has a slightly different construction than the regular pages, and that is why it did not work. If you want us to fix this, and assign the Header template in the Page options of the Blog page, we will need your FTP access. Please, send …
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Good that you manage to do it. ? Have a nice weekend too!
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Please create a copy of your website (you can use the Duplicator plugin), and put it on a subdomain. You can register unlimited subdomains with one license key, as long as the main domain is registered under the same key. When you do it, update the …
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Please, go to Betheme -> Theme options -> Colors -> Headings, and change the H4 color. https://forum.muffingroup.com/betheme/uploads/438/FUKMIT6WFUUC.png Thanks
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Hello @HennaRai, 1) If you want to manage your license key and check which one is assigned to which domain, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. …
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Thanks
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I have activated another theme (Twenty Twenty) for testing, and the same thing happened then again. It means that the root cause is on your WP or WooCommerce. I suggest reinstalling WP on your website, and if this will not help contact WooCommerce s…
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Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-install-betheme-via-ftp/ Best regards
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Hello, It looks like the problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from the ThemeForest, after that you will ge…
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https://forum.muffingroup.com/betheme/discussion/comment/223129#Comment_223129 What about the errors? Can you attach them, and describe it in more details, please? Thanks
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Hello, Please activate another theme like Twenty Twenty, and check if the same thing happens then. If yes, then it is rather a WooCommerce-related question, and I suggest contacting their support. Best regards
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Hi, Please, go to Betheme -> Theme options -> Responsive -> General, and set the Mobile sidebar to Below content. https://forum.muffingroup.com/betheme/uploads/621/8RQIOR9X4I2H.png Thanks
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Hello, Sorry that you encountered these problems. But if I understand well from what you wrote, everything is working fine now? Am I right? Best regards
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Hi @jenwyg @arnaudweillstratogene, We received dashboard access, but you did not indicate who it is. Who is this website: https://aventures.verticeau.fr? We are currently debugging it. @BinaryBrewCreative, Do you have version 26.5.1.4? The issue wi…
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Hi, That is great you manage to solve it! If I can help with anything else, please, let me know. Best regards
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Hi, Please, download and install the newest package of Betheme from ThemeForest, and check if the problem persists. Thanks
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Hi, Please, check the following article: https://support.muffingroup.com/faq/oops-slider-with-alias-slider-name-not-found-error/ There you will find an explanation of how to handle it. Best regards
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It is fixed. In Appearance -> Customize -> WooCommerce -> Product Catalog, you had the shop page display set to Show categories. I have changed it to Show products, and it is working correctly now. https://forum.muffingroup.com/betheme/uplo…
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Hi, Please, download the newest version of Betheme from ThemeForest, and install it via FTP. https://support.muffingroup.com/documentation/installation-updates/#installation-methods If this will not help, please send us WordPress dashboard access pr…
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Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
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Hi, Good to hear that you manage to resolve that problem. If you have any other questions or problems, feel free to ask. Best regards
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Hello, Please, try to use the marquee tag in the Column text element. https://www.w3schools.in/html/marquee-tag Thanks