Phil
Phil
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- Phil
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Comments
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I have tested it, and the preview works as it should. Are you using our preview option? https://forum.muffingroup.com/betheme/uploads/858/ULDJ45YNAMD8.png https://forum.muffingroup.com/betheme/uploads/153/B3RPKS4CT1LZ.png This is a preview: https://…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Ok, I can see that. However, as I said in my previous message until Cloudflare is active, it is blocking us from activating error reporting, and we cannot check anything. If you disable it for a while we can properly investigate the root cause. Bes…
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You need to delete or switch your template to Draft, so it will be not used on your website https://forum.muffingroup.com/betheme/uploads/275/DS8VLQ8ZKTXS.png As you can see in the screenshot below, the product works correctly with the layout style …
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Hi, Please, check the following link, and ensure that you set it up correctly: https://wpbakery.com/video-academy/grid-builder/ You can also check if the same thing happens when you switch to another theme like Twenty Twenty. Thanks
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Oh, you mean widgets. To change the color of these widgets, please, use the following CSS code: .mcb-sidebar .widget_product_categories ul, .mcb-sidebar .widget_nav_menu ul, .mcb-sidebar .blog_news{ background: #213705; } Put it in Betheme -> Th…
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1) If this happened on your website, please, ensure that you do not have any caching enabled on your server. If it is, disable it. If it is not, please send us WordPress dashboard access privately thru the contact form, which is on the right side at…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, keep minifying plugins off because I need to chec…
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I have checked your website, and I can see that you manage to resolve that. Am I right? Is there anything else I can help you with? Best regards
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hi, 1) Please turn off all of the plugins, refresh your cache, and check if the problem persists. Also, switch a child theme to a parent, and recheck it. 2) We provide only a clean package of a child theme, but we are not responsible for the changes…
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Hi, Do you have the main shop page set in WooCommerce -> Settings -> Products? https://forum.muffingroup.com/betheme/uploads/298/9DMRLS8KC6EW.png If not, please, set it up, and check if the problem persists. Thanks
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Please, edit your Header, and set the Section background to white, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/265/99CC0T7M8GT3.png Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Can you send me a link to the page where the list has overlaying effect, please? I will look at it and see what I can suggest because I think correcting it will be easier than adjusting your second structure. And yes, recreating a whole website with…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Can you send screenshots showing your issue, please? I do not want to misunderstand you. Thanks
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Hi, What version of Betheme do you have? Did you check that on another browser, and in incognito mode? Did you try using the BeBuilder? Best regards
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Hi, You need to use the Builder -> SEO option. Please, check the following link about it: https://support.muffingroup.com/faq/builder-seo/ Thanks
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It's not about the SVG. It is a problem with the style files that should load in the page URL, which styles these SVGs. Cloudflare is removing our parameters from the URL and replacing them with its own "swcfpc=1", which should be "vi…
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You enable/disable the Highlight option in the Section options. https://forum.muffingroup.com/betheme/uploads/599/2CYZ9JNKXOCU.png Is color can be changed in Theme options -> Colors -> Content. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Can you show me how it is created in the Builder, please? Thanks
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Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have templates disabled there. https://forum.muffingroup.com/betheme/uploads/206/AC4HS12TPMCL.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but the login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/208/8EZX7PJT17AB.png Can you send them again, please? Before that, please, ensure that they are working correctly. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Cloudflare is removing our parameters from the URL, which are necessary for our builder to work correctly. We tried many paths and attempted to get around it, but we ran out of solutions. In that case, you should contact Cloudflare support. Best re…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Please, open the options of the Header, change the Position to Absolute, and set the Body offset to No. https://forum.muffingroup.com/betheme/uploads/072/1VX0M25ZEYZR.png Thanks