RyanVeo
RyanVeo
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- RyanVeo
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Comments
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(disregard was able to figure this out.) thanks guys!
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(sorry wrong post/thread!)
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Ok i was able to get in, i think wordfence was the culprit. Thank you for your help, appreciate you guys!
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No it's not working for me, in fact i can no longer even access the dashboard. It throwing a 403 and redirecting too many times on login.
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For me it was happening on the homepage. (still is) See if you can save that one.
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Ok just tried it out and I was able to adjust the elements and add new ones but i'm still unable to save the page. Can you confirm that works as well? (trying from beBuilder?)
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Thank you! You guys are the best. :)
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Working as intended now guys, thank you for the quick hustle and the update that you pushed out! Thanks!
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Thank you for the update!
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Hey guys any update here? Sorry to pester but we need to have this fixed before we can launch the campaign (it's also affecting campaigns already launched because it's showing incorrect facility photos since they're all mixed together.). Thanks!
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Regarding question 1... I haven't been able to recreate the issue as it seems to alternate to which megamenu template works, it was also doing a similar issue with the a blog template i was trying to make, but if it's working now then that's great.…
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Sure, one example of a page with the slider can be found here: https://www.banyantreatmentcenter.com/addiction-treatment-in-ny
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Ok. credentials sent, thank you!
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Awesome, thanks guys!
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Ok should be whitelisted, please try again when you have a minute.
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Yes sorry, I will remove those now.
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Update: I've got the theme installed across multiple sites and this is only happening on the sites that i've updated to the latest version of BeTheme. On my sites with version 28.1.4 installed the issue is non-existent so looks like something with…
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Ok, unblocked... sorry about that. I also updated the theme, the db update spun forever and never actually completed which resulted in me having to rebuild all the templates but appears to be fine now. I would still like you to pop in and take a l…
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Sent the login credentials via email a couple hours ago did you guys get them?
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I had to restore the site so will be sending new login credentials (SFTP is still valid)
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Yes, i think that maybe there is a country block i will shut it off now.
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Ok email sent, thanks guys. And just for context it's still running, so been going on about an hour and 20 minutes now.
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...and final request would you please remove the website url from my original post pls? :)
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So quick update... theme is stable and version is current but I am attempting to update the "bebuilder database" as prompted but i can not see if anything his happening, it's been well over 5 mins so not sure if I am just not getting the m…
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They have said these are their "mu-plugins" which support things like server security, etc. They have reinstalled them and cleared all caches. I have now updated the theme with no crash, so i think we might be out of the woods! Before I…
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https://forum.muffingroup.com/betheme/discussion/comment/267121#Comment_267121 I will show this to them and report back.
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and referenced the thread.
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I supplied login credentials to the dev server via email, please let me know if you need me to resend.
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Hi guys, any update here? This is pretty critical... if we switch all plugins off the problem still persistst where Betheme is giving a critical site error. If we switch the theme it immediately goes away (even if we turn the plugins back on). Th…
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Also getting this error: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 1380352 bytes) in /nas/content/live/banyannational/wp-includes/class-wpdb.php on line 2316 The host techs are confirming that there is some…