RyanVeo
RyanVeo
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- RyanVeo
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Sent the login credentials via email a couple hours ago did you guys get them?
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I had to restore the site so will be sending new login credentials (SFTP is still valid)
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Yes, i think that maybe there is a country block i will shut it off now.
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Ok email sent, thanks guys. And just for context it's still running, so been going on about an hour and 20 minutes now.
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...and final request would you please remove the website url from my original post pls? :)
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So quick update... theme is stable and version is current but I am attempting to update the "bebuilder database" as prompted but i can not see if anything his happening, it's been well over 5 mins so not sure if I am just not getting the m…
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They have said these are their "mu-plugins" which support things like server security, etc. They have reinstalled them and cleared all caches. I have now updated the theme with no crash, so i think we might be out of the woods! Before I…
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https://forum.muffingroup.com/betheme/discussion/comment/267121#Comment_267121 I will show this to them and report back.
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and referenced the thread.
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I supplied login credentials to the dev server via email, please let me know if you need me to resend.
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Hi guys, any update here? This is pretty critical... if we switch all plugins off the problem still persistst where Betheme is giving a critical site error. If we switch the theme it immediately goes away (even if we turn the plugins back on). Th…
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Also getting this error: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 1380352 bytes) in /nas/content/live/banyannational/wp-includes/class-wpdb.php on line 2316 The host techs are confirming that there is some…
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Your SFTP is still valid but i can send again if you need it. Looks like something happened with the theme files (although I didn't personally change anything) possibly got corrupted somehow via update or something?
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I was seeing this in the error logs |-------+------------------------------------------------------------------------------------------------------------------------------------------| | 3743 | Constant WP_CACHE already defined in /nas/content/li…
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for me tho, it is happening on every page (not isolated to one page), also worth mentioning again that on our other sites using the same theme/builder this is not an issue. that is from this page on a different site using the same configuation: htt…
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the page i sent a pic of was the levels of care page ... https://faith.banyantreatmentcenter.com/addiction-services/levels-of-care/
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I did that as well and it's still not working for me, i actually tried it in both safari and chrome. it's definitely a "me" issue because one of the people on our team in a different state sees it correctly. Any ideas on what could be ha…
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To replicate the issue please go into bebuilder and try to interact with the buttons on the top right.
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Hey i've disabled the cache and still having issues. Can you take another look? Also Bebuilder editor looks very different from all other websites (using the exact same plugins/caching solutions). Do you think one of the files that controls the e…
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Will do thank you!
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Should be ok now, sorry about that!
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Oh you guys are in Poland right?
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I'll send you the login info for the other issues, thank you! :)
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HAAAA! i'm an idiot. thank you.
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HAHA... so i just went to check what would happen if I turned off "classic widgets" plugin and it fixed it. Hope this helps someone else! :)
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THANK YOU! :)
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Also, is there a way to handle this privately instead of on a public forum?
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www.banyantreatmentcenter.com
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Update here, I can access and edit the menu through "Appearance › Customize › Menu" however just trying to access through the "Appearance › Menu" (which is the preferred way to do this) throws the "Error message: Attempt to …
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Yep it was, thanks!