RyanVeo
RyanVeo
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- RyanVeo
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Awesome, thanks guys!
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Ok should be whitelisted, please try again when you have a minute.
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Yes sorry, I will remove those now.
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Update: I've got the theme installed across multiple sites and this is only happening on the sites that i've updated to the latest version of BeTheme. On my sites with version 28.1.4 installed the issue is non-existent so looks like something with…
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Ok, unblocked... sorry about that. I also updated the theme, the db update spun forever and never actually completed which resulted in me having to rebuild all the templates but appears to be fine now. I would still like you to pop in and take a l…
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Sent the login credentials via email a couple hours ago did you guys get them?
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I had to restore the site so will be sending new login credentials (SFTP is still valid)
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Yes, i think that maybe there is a country block i will shut it off now.
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Ok email sent, thanks guys. And just for context it's still running, so been going on about an hour and 20 minutes now.
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...and final request would you please remove the website url from my original post pls? :)
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So quick update... theme is stable and version is current but I am attempting to update the "bebuilder database" as prompted but i can not see if anything his happening, it's been well over 5 mins so not sure if I am just not getting the m…
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They have said these are their "mu-plugins" which support things like server security, etc. They have reinstalled them and cleared all caches. I have now updated the theme with no crash, so i think we might be out of the woods! Before I…
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https://forum.muffingroup.com/betheme/discussion/comment/267121#Comment_267121 I will show this to them and report back.
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and referenced the thread.
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I supplied login credentials to the dev server via email, please let me know if you need me to resend.
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Hi guys, any update here? This is pretty critical... if we switch all plugins off the problem still persistst where Betheme is giving a critical site error. If we switch the theme it immediately goes away (even if we turn the plugins back on). Th…
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Also getting this error: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 1380352 bytes) in /nas/content/live/banyannational/wp-includes/class-wpdb.php on line 2316 The host techs are confirming that there is some…
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Your SFTP is still valid but i can send again if you need it. Looks like something happened with the theme files (although I didn't personally change anything) possibly got corrupted somehow via update or something?
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I was seeing this in the error logs |-------+------------------------------------------------------------------------------------------------------------------------------------------| | 3743 | Constant WP_CACHE already defined in /nas/content/li…
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for me tho, it is happening on every page (not isolated to one page), also worth mentioning again that on our other sites using the same theme/builder this is not an issue. that is from this page on a different site using the same configuation: htt…
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the page i sent a pic of was the levels of care page ... https://faith.banyantreatmentcenter.com/addiction-services/levels-of-care/
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I did that as well and it's still not working for me, i actually tried it in both safari and chrome. it's definitely a "me" issue because one of the people on our team in a different state sees it correctly. Any ideas on what could be ha…
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To replicate the issue please go into bebuilder and try to interact with the buttons on the top right.
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Hey i've disabled the cache and still having issues. Can you take another look? Also Bebuilder editor looks very different from all other websites (using the exact same plugins/caching solutions). Do you think one of the files that controls the e…
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Will do thank you!
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Should be ok now, sorry about that!
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Oh you guys are in Poland right?
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I'll send you the login info for the other issues, thank you! :)
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HAAAA! i'm an idiot. thank you.
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HAHA... so i just went to check what would happen if I turned off "classic widgets" plugin and it fixed it. Hope this helps someone else! :)