Zeri
Zeri
About
- Username
- Zeri
- Joined
- Visits
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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There seems to be a general problem with the Slider Revolution and the menu. It doesn't matter which slide template I use (even the older ones that worked before), the menu is always hidden, when a Revolution Slider is chosen on the site.
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Any news in this case?
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Sent you a private message! Thank you so much!
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That's not possible, unfortunately, because this is a company website and the clients have to watch, for example for the online courses. I can provide you the admin login, so you can have a look?
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Thank you for your reply!I tried that, but nothing changed. The slider used to work proberly for a few days and in this time, I didn't changed anything.No new plugins, etc. What can I do now?
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You are awesome! Thank you sooo much! :)
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Hello! I didn't get an answer yet. Can you help me? Thanks
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Already did that :)
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I've sent you the login via private message :)
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The website is not visible when you are not logged in. Where should I send you the login data so that nobody here can see it?
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Fitness clubs website, based on betheme - made our own individual theme out of it: https://www.jonny-m.de
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We will, thank you for your response.
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It was conflicting with the Plugin "Popup Maker". I turned it off for menus. It's working now. Thanks
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Did you seriously just posted publicly a screenshot which is showing our login details!?And why is the support not able to use those data for the other support requests? I really hope for your reputation that you won't give us a standard respond her…
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Can you provide us an email of yours, so we can send you then straight the information and continue the conversation there?
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Menu: https://snag.gy/3KWnrb.jpgScreen options: https://snag.gy/nv4kma.jpg thanks
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this is resolved, we are hiding the action button now in the mobile version -> theme settings->responsive->head
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It is not answered. Please check your Email then, I am writing three basic support requests here and all I get is being forwarded for days. Let's please not be that bureaucratic. I ask you therefore kindly again, to check your Email for the Login De…
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I did that already. Nothing. Any other sugggestion?Thanks
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What is your recommendation for sending login details then? As described in your forum rules we've send you a pm on themeforest with our logindetails. We have no response on themeforest so far. Please provide us another opportunity then. Thanks for …
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Sure, you need to login first with the details we've send you. Use /wp-admin for this. Thanks
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Anything new here, may you provide an update for this issue?Thanks
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Please use the login we've provided you on themeforest. Url is dev[.]jonny-m[.]de. (Image) See pic: https://picload.org/view/rwopirda/image.png.html
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Message has been sent to you via Themeforest. Thanks!
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Ahh I see! There are 2 files for 1 slider. You helped me out, thank you! Great support!