akriga
akriga
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- akriga
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The contact form is sent over email which is not secure. The live site contains personal data, GDPR prevents us sharing that data with you. Given they way you're trying to update the plugin I'm wondering if process time might be the problem here? T…
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Many thanks for your response on the licence question I'm confused because when I try to update WP Bakery via the BeTheme update page I get this message: Invalid license code. Please make sure that your purchase code is used only on this domain. Yo…
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Re looking at the website, my questions is about the licence rather than an installed bit of software. I've renewed the licence at Envato but this does not give you a new purchase code and it seems the purchase code is the only thing api.muffin car…
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Thanks Phil. I https://forum.muffingroup.com/betheme/uploads/625/1EHFK8YYAI97.png https://forum.muffingroup.com/betheme/uploads/714/S9QXH4H97E9Z.png fear screenshots won't show much but here they are. You can see blue update button in one s/shot a…
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If I submit details via the contact form is that sent to you over email?
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Hi Phil, many thanks for following up. We're not at liberty to do that because there is personal data on there including special category data. Happy to any debug you need. Thanks.
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Hi Phil, many thanks for your response. I had 2 different questions, one in each discussion so it was not my intent to duplicate discussions. In this one there is no question about the licence because this is the live site and the api.muffin checke…