cpercy517
cpercy517
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Yes, I have the page options set to Left Sidebar. It always worked before and is correct on all of the other pages. I did not have an issue until I made a change to this page. Any other ideas or could you take a look if I provide login info? If so, …
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Hi! I deactivated all of my plugins and cleared the cache but I still have the same issue on that one page. Thanks.
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Nope. Thanks.
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I just uploaded a new one and included the alt in the Media Library and it worked now. Thanks for all of your help!
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I do have a diff logo from the "normal" logo for the sticky header logo and it has an alt text in Media>Library but it is not showing in the html. Can you help? Thanks.
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Okay. Thank you!
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Yes, it is up to date. Thank you!
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Okay, thanks for the info. I will ignore the SEO checker comments about titles then. Do you know how I would add alt text to the sticky header logo in the Theme Options>>Logo? Thanks.
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I looked at the Add-ins and Plugins section of BeTheme Options and there was no mention of Redux Framework. However, after deleting Redux Framework, I had a dialog box saying the theme requires it. I don't see any negative effects after deleting i…
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Yes, I have Muffin Builders SEO Fields turned off in Theme options. I have the Hide the content button turned on and update Builder>>SEO with each page update. I have set up all of the correct SEO settings for using Yoast SEO plugin. I would…
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Thanks.
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Yes, the theme and wordpress are up to date. The website is https://www.dulaneyvalley.com/ Thanks!
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I went ahead and deregistered the test site and registered the actual website with the same purchase code. All is good. Thanks!
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I am using BeTheme Child. Thanks.
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I am nervous to deregister because I don't understand what will happen with my theme options when I do so. Can you tell me the best way to avoid losing my settings in theme options? I want to deregister new.dulaneyvalley.com and keep that license an…
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The link works but the SEO online site checkers I have used, say there is a 405 error. I am not directed to a 404 page not found but there is a slight hesitation getting to the Instagram page. I have this Instagram link in the Theme Options under …
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So, I see the problem after going to license manager. I had a test site http://new.dulaneyvalley.com before the site went live https://www.dulaneyvalley.com/ (we had an existing site we were redesigning using BeTheme). The license seems to still b…
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I do use Yoast SEO and have the hide content button turned on. I also update Builder>>SEO. I do all of the things mentioned in that link already. Can you help? Thanks.
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Sure. The page is https://www.dulaneyvalley.com/ and the instagram link is https://www.instagram.com/dulaneyvalley/ Thank you.
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I am not sure if version 21.0 fixed my other pages, but now only my home page is missing the muffin builder sections. I was able to recreate my home page and I am fine with leaving it alone for now and hoping all stays intact for the next update. …
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It could take some time to get this info to you. Is there a way for me to go back to theme version 20.9.8.3 until we figure out the issue? Have I lost all of my sections permanently? Thanks.
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Hi Bryan, I updated the theme to version 21.0 but I still don't have any of my sections. Thanks.
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What does the option in the installation screen mean when it says "Selected Data Only" and under that, "Content"? Thank you.
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Okay, thank you! Could you tell me how the BeOnePage's portfolio hover information is coded so I can replicate that on my BeStore website? Thank you!
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Hi, So I just added a background image URL to the Mega Menu and now when I click on the menu item - that was not clickable before adding the image URL - it sends me to the image URL. How can I make it so that a visitor will not be directed to the i…
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Hi, Okay. Thank you.