cratexl
cratexl
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- cratexl
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Hi Bryan, I havent edited it before - all I've done in this instance is change the flag for the search function from "0" (off) to "1" (on) because the fix suggested to me doesn't work and we really can't wait weeks to get a suita…
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As a temporary fix I've hand edited the theme options in the database to show the features I need. Obviously this won't be OK going forward so would you be able to let me know what you need to find out the root cause? My hosting is fine, this proble…
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Hi there, I've deleted the theme entirely and re-uploaded through the wordpress theme uploader and the same problem exists. When I try and save theme options I get the following console error: An invalid form control with name='betheme[blog-related-…
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Quick question: I just checked my logs and you guys haven't logged into the backend with the user I created for you. Have I just been given a canned response to remove and reinstall the theme or do you guys know something I don't?
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OK, I made sure to overwrite (not replace) all files when I updated the theme so it seems unlikely that removing and installing again will fix it. Nonetheless I'll see if removing and installing from scratch solves the problem and let you know.
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ok I've created a user for you and sent you credentials via the form on themeforest. It is possible that permissions or ownership may need to be adjusted - if this is the case please let me know what you recommend and I can do this on the command li…
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Hi there, just wondering if youve had a chance to look into this? Theres a few theme options we want active on our site header that we cant action until we can save settings. Any ideas? Thanks
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I've sent a link to my phpinfo on themeforest as requested. It's quite strange, there is no error or time out, it's as though the button is just unresponsive when clicked. Thanks
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@mtiggelaar Any chance you can share these updated files with me also? Looking to cut down on the requests in the head area. Thanks in advance!
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Yep logo fixed. I shared the solution in that thread so maybe you guys can include the css change in a future update or update your docs to address the retina logo issue for portrait oriented logos. Cheers!
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Hey no problem. Here's what worked for me, you might need to fiddle with the value for height depending on the dimensions of your logo: #Top_bar.is-sticky #logo img { max-height: 40px; width:100% !important;} You can edit your css directly or use th…
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Just gave you dudes a 5 star on themeforest. Cheers
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No problem. I've had a fiddle with the responsive css and it's looking good. I'll see how I go with your code suggestion as well. Thanks very much, great support.
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Perfect thanks for that. Once I've got my squashed retina logo issue sorted I'll rate this 5 stars. Nice quick support and the theme builder is really nice to use. Cheers!
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Here's a screenshot. http://i57.tinypic.com/s336v8.jpg It's on a local server at the moment so I'd need to know where to make the edits myself at this stage. Thanks
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Thanks for that, I'll see if I can make that work. If I wanted edit the builder item to permanently change the way it works, is this easy enough to find and do? I need to use the trailer boxes in the configuration I've described quite a lot through…