dp_organo
dp_organo
Hi Bryan, I don't understand why you closed my un-solved tickets and also closed my comments? you don't want to hear me anymore? Is this the way you deal with a client who purchased over 10 licenses and have some technical issue?
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We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Thanks Bryan, at least can you give me the IP endpoint to your API (api.muffingroup.com) ?
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Can you also give me the IP endpoint to api.muffingroup.com ?
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Hi Pablo, Is this IP whitelisted in your firewall? 31.170.127.172 Thanks,Nima
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Hi Bryan, I'll try to get a hold of them to fix the issue. Thank you,Nima
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Thank you.
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Credentials sent as requested. Thanks,
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Actually, Betheme version we are using is -20.7.3
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https://corpdev.ogmentorship.com/en/ Pls check the logo on top. Alt text is missing even though its there with the image. Thanks,
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Hi ljcallander, Could you please let me know what did you change in the file "includes/header-top-area.php" in order to get the alt tag work for main logo? Thanks,Nima
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Yes I know there are images that the WP core does make automatically, but also your theme produces 10+ different sizes as well. I want to stop your theme from doing that because my database is getting heavy from all the different sizes it produces. …
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Thanks!
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Hi, Thanks for your reply. At least could you please tell me what is the reason when I use child theme, my website makes 148 requests, but when I change it to the parent, it us only 80? Thanks,Nima
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Hi, Thanks for your reply. We know that your theme is fast, however, once we activated wpml and slider revolution, etc, that happens. On the live server we have W3 total cache and cloud flare, however, I'm more interested to know what is the bottle …
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Hi, Can I put php code in the hooks section as well?
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Hi, Thanks for your reply. I definitely can do that, but please take a look at the link "http://dev1.ogmentorship.com/jm-en/" and see what happened in a smaller size screen. The menu goes off the page. Thanks,(Image) Nima
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Thanks
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Hi, As I mentioned, the issue is with the Visual Composer button. Since VC is a part of the package I bought, VC support theme refereed me to you to solve the problem. Again, the problem is not your theme, It's not WPML, it is VC "Button" …