escarlatewebdesign
escarlatewebdesign
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Thanks! So far I haven't identified any problems. Regarding updating the theme, when it is available, will I be able to update?
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I sent you a link again to download the Secret Key.
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Sorry for the delay, I will send you the FTP access along with the file you will need to access.
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Hi, I sent to you. I'm wainting your feedback, thanks.
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I ran some tests to help you identify the problem. I isolated the "blog teaser" element on a page: https://naguabio.com/home-2/?lang=en In the first print you will see that it is working correctly. Then, I placed an element below the "…
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Hello, Thanks for the answer, now you understand my problem. This HTML you selected is part of the "Blog Teaser" element. We didn't create any of this, BeTheme itself creates this code. That's why I say the problem happened two or three up…
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Thanks for the answer, but I believe you didn't understand my problem. I don't want to remove the Blog Teaser element from my site but rather use it, but as the update is breaking the site's layout, the problem seems to be a tag that was opened and …
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It's work! Thanks!
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Sure, no problem, I commented the js function so you can see whats is happening. https://clinicaterapeuticadralcimar.com/
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Thank you, I made the update now and its working, but there is only one problem now. The logo image configured on betheme options is not appearing, i tried remove the logo end add again, upload it again and nothing changes, instead a have the text …
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OK, I'm waiting! ?
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https://forum.muffingroup.com/betheme/discussion/comment/219482#Comment_219482 Sorry, we already solve the problem. Can you try again?
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Hi, I sent you the information thru the contact form. I'll wait for you now. Thanks!
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Hi, I understanded what you did, but you don't solved the problem. I use a multi-currency in my Woocommerce, so if you change the currency to CHF, when my shop is setup to use EURO, the side cart show the wrong currency (now is CHF instead EURO). I …
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Ok, I sent a contact form. I waiting for you, thanks for now!
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Hello, I turn off all the plugins (except Woocommerce and Woocommerce Payments) and I don't use cache service in this website. The problem persist. Besides, I don't use a Child Theme. https://forum.muffingroup.com/betheme/uploads/017/1MSAQB2FW68Q.pn…