joejr
joejr
About
- Username
- joejr
- Joined
- Visits
- 22
- Last Active
- Roles
- Member
License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
-
-
just got it updated by figuring out the deregistration process and now the site is broken. This is a disaster.
-
just deregistered theme and tried to apply the purchase code again and it's not letting me. I read to do that in another article as something that might help.
-
I copied the site to a sandbox environment for testing. I disabled all plugins and purged the CDN cache. It still doesn't go to full screen in the mobile view. The testing site is here: http://sentinelasset.staging.wpengine.com/
-
I fixed it by adding additional css in the main wordpress appearance section but would love to find where it's called out in the original css
-
That worked!!! You rock!Thanks a bunch!
-
https://prnt.sc/oq20mv . small window size and you can see the blue background https://prnt.sc/oq21g6 . slightly larger and the black shows up https://prnt.sc/oq22eh . Larger still and now there's more black. It changes it's coverage over the bl…
-
Actually not. My background color is blue. You can see the blue around the outside edge of the screen and depending on how wide you size your browser, the black changes size but the blue stays constant.https://prnt.sc/oq1xat
-
at one point, the blue background went all the way to the boxed layout. Now there is that black border and I can't figure out where that code is that's causing it. It appears to be something in the css with margins but I'm not sure.
-
No, I had switched it to full width for last night so my client could take a look without seeing the black box. I just switched it back to boxed so the black padding is there.
-
Just chiming in for future viewers. I was in the process of building a very long one-page site and ran into the same issue. I looked it up here i the support docs and took the advice prescribed above. I called my isp and told them I needed to up …