joslpevi
joslpevi
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Thanks for your reply and the settings you've modified :) It looks much better! Yes, it would be nice to have the option to set individually the product image size, it's almost the most important item in the product page :) Thanks again for your sup…
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Hi again! now I've been able to login, so I've already sent you the access details. I look forward for your reply! Thanks
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Hi again, I'm having troubles to log in the Themeforest support page. Maybe there's any problem with the website. Is there any other mail address where I can send the access data? Thanks in advance!
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Hi Phil, thanks for your reply. I've tried that but nothing changes, the site keeps asking for a 800x800px when it's set at 1100x1100px, even after saving changes and regenerating thumbails.
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Cool! Thanks for your support! Best regards
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Hi, it seems to work now! :) what was the problem? something regarding the Bebuilder configuration? just to set it right from my side in the future. Thanks!
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Hi! any news about this topic? Did you have the chance to take a look?
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Ok, it was restricted by my hosting server. I've opened the FTP access. Please try again, I hope now it works. Thanks!
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Hi, it's weird, as I've tried to enter right now to the FTP with those credentials and I have no problem: https://forum.muffingroup.com/betheme/uploads/354/XG0F3TWACKJ1.png Could you please try again and let me know if you still have no access? Than…
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OK, thanks! You can find the access data sent by the contact form.
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Hi Phil, Regarding this issue is all fine, thank you!
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yes, I had seen the tutorial, thanks :) I've finally solved it adding a new 'Promo bar' element just for the mobile header, and keeping the existing one for the rest of displays. thank you