katehopper
katehopper
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License key verification
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Where can I find my purchase code?Comments
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Hi, Thanks for getting back to me but I don't think it is a problem with the browser, it is a problem with the theme and how it appears on multiple browsers when the screen is resized. This is how your logo looks on your demo site when the screen is…
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Hi, it will only be an issue on desktop or larger devices so not an issue on mobile or tablet (so not worth checking those). If you take a look at https://cloudup.com/iVJ6ij_dYPo you'll see problem exists on your demo site still after clearing cache…
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Apologies I think I was premature in saying it was fixed as on page refresh the issue reappears. I've tested on your demo site and the same issue is there even when cache is cleared. Here is a screencast that I've just taken to iillustrate logo not …
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Thanks, I have cleared cache and it works (sorry I did clear cache when I checked last but should have tried again today). All fixed. cheers :-)
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Thanks, I've just sent URL as a private message. cheers, Kate
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Hi, thanks, I see the problem is rectified on the demo. I've updated my theme but the problem still exists. Is there anything else I need to do? Can I check what version fixes the issue? Thanks
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Thanks for reply. I’ve tested on chrome, safari and Firefox (MacBook) and the issue exists on ALL browsers tested on (logo not dynamic when screen resized). Screencast showing all three browsers here: https://cloudup.com/cKRySs61xwB Also tested …