kpatrick33
kpatrick33
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- kpatrick33
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Hi Pablo, I've just replied to the email. let me know if you need anything else!
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Hello! I just sent a link via the themeforest contact form as requested. Here's a link to one of the pages that has this concern: http://energyecologic.org/portfolio-item/fuel-volume/ I want to remove the ability to click on the image.
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Hi Pablo, Unfortunately it's difficult to get a screencap of what I'm talking about - I'd be happy to share the link, but it is behind a password protect right now. Is there an email I can send this to you separately so I am not posting on the publi…
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I'm so sorry! I had the wrong theme name - it's Universe I'm using. These are some fantastic images I will be able to use as well, so this is great! But I do still need the source for the main image in the slider here at the top: https://themes.muff…
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Hello,I got this to work! I de-registered the staging site, un- and re-registered the production site, and deactivated all plugins, and it let me install the update. Appreciate your help!
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Got it - I checked your BeTheme license tool and this staging site URL is definitely the only one that is registered in your system as using the license code. Could the fact that I'm trying to test it on the staging site while it's on the production…
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It is!
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Hello, I tried this as well but I'm still getting a message that the package contains no files when I try to update from the dashboard: https://www.dropbox.com/s/kd4n7e6ugw8abdw/Screenshot%202018-11-06%2011.48.45.png?dl=0