pachws
pachws
hi, we've set up Be with Woo commerce, and all was working fine, but when we activate the Revolution Slide plug-in the >Appearance >Be theme options page stops working. when we disable the plug-in the page works fine. Any ideas?
About
- Username
- pachws
- Joined
- Visits
- 249
- Last Active
- Roles
- Member
License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
-
I would like to formally express my dissatisfaction with the handling of our website during your recent intervention. I entrusted you with access to our staging/development site, yet you chose to disable all plugins directly on our LIVE e-commerce s…
-
It's very difficult to do that on a live woocommerce site. You list only contains 18 plugins! I've not made any changes since yesterday so it's odd it worked yesterday afternoon,a nd not again today. I has not realised you had disabled all p…
-
Hi I could see BeBuilber was loading yesterday, but now i've tried to go into it again, it is just continuously loading again on our live environment.
-
Hi can you clarify, which plugins have you disabled?
-
I have also just seen this: WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with one of your plugins, Sma…
-
FTP is the same for both Staging and Live. I have re-set the password and tested it, so it should now work. thanks.
-
Thanks I can see it better incognito on staging, but on our live site, even in incognito the bebuilder will not load. I will send login details.
-
This link shows me editing the home page. It takes over 30 seconds and refreshes several times before we are in a position to edit. https://www.loom.com/share/f67aa7103b154617ac6016163173b47a?sid=a71bd63a-1b11-465d-9263-873873e162b7
-
please close this ticket. I've solved it.
-
Thanks for the email back to explain that's a bug and will need to be fixed in a future release. Can you let me know when that update will be released, as this is quite important to us?
-
ok, thanks.
-
It should be registered to https://www.experience-mor.org but we also have a development site for this website at http://staging.experience-mor.org and I may have registered it there first. When I go to https://www.experience-mor.org/wp/wp-admin…
-
Private message has been sent.
-
no, please look at the ones in the middle of the page further down, they all have alt text. http://prntscr.com/fvokqq
-
Why are you using the Alt Text and not the description? I've amended my imaged to have the description in the Alt Text now, and made sure the option is ticked but it is still not showing in the light box. https://www.experience-mor.org/holiday-cot…
-
I'd like to know if you resolve this as I am having the same issue.