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pputlitz

pputlitz

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pputlitz
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License key verification

We do not store any license keys, it is for verification purpose only if support expired

Where can I find my purchase code?

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  • Thanks Bryan, yeah its a bit of a process... lots of css and page id targeting but i think i have it worked out :) thank you.
  • Based on the Parallax Theme description I don't believe that there is a menu, it seems to be a Kiosk theme only.  When you go to menus under appearance you should see if any menu locations exist. If they do not then i suspect that would be the case…
  • Ohhh wait a tick if you are installing it through the GoDaddy Management Panel it won't work.  You have to go to WP-Admin Dashboard > Be|theme > Install Plugins However, with the slider you should delete the plugin first under Dashboard >…
  • Did you install it from Be|theme > Install Plugins?
  • Hi Machu, don't forget the input value as well  you should have (in my opinion 256mb is minimum 512m would be best). PHP-FPM is usually not enabled by default in "shared hosting" environments unless they are optimized wp hosts. If you have…
  • Brodbdie, one thing to consider is how many resources have you assigned? (Memory, Timeout Limits, Upload Limits, php-fpm) Is the server a shared-host? You mention one site on the same server, are you saying within the same account or actually on th…
  • You have to "delete" the plugin first, then go to Be|Theme > Install Plugins and then install it. Your settings should stay when you delete it. A db backup is recommended however.  This will allow you to install/update to the latest ve…
  • That is a shortcode for Revolution Slider, you should find that in your Header or Content Block. If it is on all pages check your header and navigation ( and text areas in top bar ). If I had to guess though it is in your page options. 
  • Hey Macchu, I suspect your php.ini doesn't have the right amount of memory, or timouts/vars set. One thing to also check (site health) is to see if you have php-fpm enabled (this is essential for wordpress to function correctly). If you use Wamp o…
  • I agree with you pablo, It looks like some sort of caching or minify system is at play here (Varnish maybe) which could cause this. Good platform though Pablo, while I have my own hicups with BeTheme at times, the code you guys implemented is relati…
  • The version in the screenshot is the left over remnants of Internet Explorer 11. This could have issues with all sorts of technologies.  Looking at your screenshot it could be anything from a caching issue, to a minify issue if you use code optimiz…