redroverorg
redroverorg
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Hi again. I think I understand the issue now. We use a tool to offload all files in our /uploads folder to Amazon S3 storage. Is it possible to move the css files outside of that folder and update references to it as such? I believe that would resol…
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Hi, ever since we updated the theme awhile ago, multiple pages have randomly changed to not show background images or background colors. See the first post in this thread for more info. It’s affecting multiple pages.
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Hi! Could you please elaborate on what was changed just for future reference? We still have some page issues like on this page: https://redrover.org/readers/curriculum/
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Hello, I sent it again and confirmed it works. Please ensure you are using SFTP.
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Thank you, I sent that over.
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Unfortunately, the problem has still persisted after making that change. Do you have any other ideas for how to solve this problem?
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Hello, yes , as noted in the original post, we are able to resolve the issue by just opening BeBuilder and saving, and then they are restored. We did this to 20+ pages that were affected. However, in the next day or week, all the pages reverted back…
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Hi Phil, I updated the privileges to admin. Our website host WPEngine does have caching, but I've cleared it on all pages. We don't have a way to disable it at this point, just excluding certain pages. We would not want to disable caching completely…
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Awesome, thank you!
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Resolved on my own! I went to BeTheme Options , Responsive, Header, Mobile Icons, Action Button: Top Bar!