sharminte
sharminte
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- sharminte
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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ok, thanks. theme was registered on single domain, but as you saind, i've deregistered it and registered it once more and then it went throught.
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@Phil Could you tell me what files were modified to resolve my issue? I am asking, because I am unable to update the theme now.
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Is there a way that the changes you have made could cause problem with theme update ? https://forum.muffingroup.com/betheme/uploads/423/KG3WOBU02F9I.png or just there are some other technical issues on betheme servers ?
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ok, it is working. TY for help.
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on testing website as well. I have made an duplicate of existing page (-ACADEMICA, to be exact) then modify its content and tried to save. but while saving got this error
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It appears while trying to save / publish new page
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Server logs returns the with CODE: 500 POST /wp-json/wp/v2/pages/5247?_locale=user HTTP/1.0 then: AH01071: Got error 'PHP message: PHP Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 11 in /root_folder/wp-…
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it looks ok, only visually. still can't publish any new website made as clone from previous
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for whole wordpress instance ? or just themes folder ?
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ok, done. Theme registered.
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It May be difficult, because i don't Have an access to this code, website wasn't done by me. My customer also doesn't Have this code, i can use the code which i recently bought to gain access for update and support if it is not the problem. Is this…
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yes, it is the lab enviroment which i was using for testing the update (as subdomain says 😉), just rolled back all changes i've made and put it available for "public" access
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ok, it is exact clone of current website - with theme version 17.8 - do i need to attach purchase key for version 27.1 as well or theme files to you ?
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where should i send you the access so you will be able to check that ?
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I think i have found the issue, it seems that the update clears the settings for each page. In the theme sidebar name is left empty because in the old version it was selected to gain the layout settings defined on each page indvidually. I have ente…
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I've tried to change the settings which u showed in version 27.1 from "default" to specific menu, nothing is changing after save.
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Could you tell me where is it placed in the old version (17.8) ? to verify if settings are the same
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here are screenshots, both website layout on the old theme i have marked with orange line what is visible, and on the new with red line what is missing in the new theme, while settings in both say it should be visible. Maybe it will be easier Old …
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Website which is supposed to be updated is mbp-plonsk.pl, but I am testing on the local lab enviroment before puting it on procucton causing a lot of mess Here is Sceenshot of the production website https://forum.muffingroup.com/betheme/uploads/097/…