tvector
tvector
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Phil last thing here for support. This has been an ongoing issue for the theme it seems. When we add something to the cart, and navigate back to other pages, the Cart QTY does not hold its value. You can refresh the page and it will show. This ha…
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Update: I updated to the latest Betheme and now the menus work. It's definitely a strange issue.
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No you can use /login because I have disabled almost all plugins.
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OK, well there's some strange behavior going on here. I now cannot change the main menu to a different menu. It is stuck on the same main menu. I have gone to Appearance/menus etc. I also deleted the entire theme and reuploaded it to see if it …
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Phil, our cart is also showing Empty Cart when adding products. Even with cache W3Total disabled. Safari Mobile Iphone. Please advise. Thank you for checking all this out.
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My apologies, it is activated now.
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I also should note that on my staging site (turned off now), it is not working when logged in. Only in a different browser for some odd reason. I've played around with cache, etc. and cannot get this to go on desktop. Strange thing is that it wor…
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Well I spoke too soon this staging site does work. Try g2ergo.com.
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I disabled the Header builder as that is an issue for me to have blurry images. I've reverted to the Classic Header on my live site and have a new issue. This is a staging site. https://wordpress-676569-2248467.cloudwaysapps.com/ The sticky header …
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Hi Bryan, it's under a Coming Soon area. Where can I send you the info to login?
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21.3.6 is what breaks it. Can you confirm on your end? Or are you not seeing it. I have a staging site that has no plugins installed and the problem happens there as well if I install the latest update.
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I can confirm this issue is due to the latest BeTheme update 21.3.4 installed. Update to 21.3.6 breaks it
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Thanks, yes it loads fine straight off my phone. Many thanks again!
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Thanks, it's sent.
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Actually it does work if you turn off Boxed to Full width on mobile in Theme Options. It does not do it automatically on a desktop... you have to refresh the page. Do I have this right now?
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Pablo, thanks for trying, but the widgets still show on the bottom in mobile. I did try to clear my cache, etc. No luck. Anything else I can try? See it here. https://lucidway.com/g2newsite/shop-g2/
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Hi Bryan, yes, see this. https://www.diigo.com/item/image/6efu8/xc5a thank you.
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Hi Pablo, thanks, but this doesn't seem to have done anything. You can check the page here. https://lucidway.com/g2newsite/shop-g2/ Thanks in advance.
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Nevermind! This was an issue with my filtering plugin!
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I should add that it fixes itself on a Refresh of the page. Try some of the filters on the left side.
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Same issue here.