You did not have this option enabled in Elementor:

Hi! I'm pretty new to the BeTheme builder and templates, and I'm relying heavily on the forum and youtube tutorials to solve certain things I wan't to know and don't understand how.

Hello Phil

My concern for sharing this info is this is a forum and not a private ticket.

Hi, when i try to save in the betheme menu for any function whether id custom css or changing a colour, it gives me "there has been an error"

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Most of the newest pre-built websites has their hero sections made with BeBuilder. Here is an example:

Set your header Position to Fixed with Body offset set to No:

The following CSS code is the culprit:

Hello,

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HelpCenter Editor Screenshot 2026-04-14 125812.png

Hi,

Are you sure that the URL you sent is correct?

When I duplicate a page I noticed that all the associated data is triplicated in the database.

I sent you required access data as indicated.

I have just received your private message, and the theme options open correctly for me:

Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the rea…

yes

Hey,