Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.


Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .


NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.


IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

How update to the new version of Be|theme?

Remember to always make backup of your files and database. 

At first you need to download the new package from Themeforest. You can do it in your Themeforest user panel > Downloads. There is always the latest version.

1. If you didn`t made any changes in theme files, you should to overwrite the old files on your FTP by the new one which you can find in unzipped download package.

You can do it by using Total Commander or FileZilla. Or you can do it in your WordPress admin panel. To do it please go to Appearance > Themes, activate another theme, delete the Be|theme, then upload the new version in the same way as you installed a new theme.

2. If you changed theme files and you don`t want to lose them, the best way will be to use one of free available tools for compare files, ex. Beyond Compare
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Comments

  • Thank for fixing this!  :)
  • What are the plans to have BeTheme integrated with the update infrastructure of WordPress? Thanks for the info!
    -wim
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  • sorry. I thought it was only possible to update the theme by deleting/install or via FTP (I'm still running theme 3.x something). Will install the Envato WP toolkit plugin first!

    Thanks!
    -wim
  • Hi
    I have made some changes to the theme.
    Can you give me a step by step guide on how to implement the new update.
    ==
    The advise below needs to be expanded:
    "If you changed theme files and you don`t want to lose them, the best way will be to use one of free available tools for compare files,"
    ==
    A step by step guide for doing this will be helpful for all purchasers of the theme.
    Many thanks
    does not say what to do next
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  • Very clear thank you
  • thanks, this is what i end up with

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  • I'm trying to install your last update and this is what I get:

    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /home4/argot/public_html/wp-content/themes/betheme/

    Theme install failed

    Help!

    Thanks

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  • Hello,

    I'm wondering why we have to upload whole theme files. Why don't you just give us the updated portion only to be uploaded.

    Cheers
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  • Understandable ....

    Thanks
  • edited November 2014
    yes but if you can left just updated files its can be amazing also
  • Regarding auto updating you mention that we need Envato Wordpress Toolkit Plugin for it to work while another user suggested incorporating the theme to Wordpress autoupdate mechanism. There is no Wordpress mechanism for updating Themeforest themes (just the Wordpress Org themes).

    I have another theme and it can autoupdate straight from the Wordpress Dashboard without the Envato plugin and no ftp  either so there is a way I guess but I don't think there is a difference. 

    My guess is that they have integrated the Envato Toolkit within the Theme since the only source for updates is them. In any case if you do not want another plugin running then then the ftp route is an easy and clean option but might seem "hard" for some clients.


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  • So to be clear, if I go into the BeTheme Options panel and customize my theme, all of that will be lost if I update to the new BeTheme version? I need to go back and redo those Options?

    Thank you.
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  • Excellent. Thank you.
  • Hi,

    first update got installed automatically via Envato toolkit without problems. But now Envato Toolkit says under the tab "Theme":
    Betheme has not been installed. View version 5.6 details or install automatically.

    Is that right? Does he mean "The newest version of Betheme has not been installed"? Should I "install automatically?

    Thank you!
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  • "Or you can do it in your WordPress admin panel. To do it please go to Appearance > Themes, activate another theme, delete the Be|theme, then upload the new version in the same way as you installed a new theme."

    Some basic questions on this:

    1. Should I use Evanto Toolkit in this case?
    2. Would there be any changes to the Child Theme? Or should I replace the parent theme only? I am using the child theme for my customisations.

    Thank you.
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  • HI,

    I know that I did not install the last two updates. the link is www.rheinkult-service.de

    I don't understand as you wrote a few answers above: "So the only auto update we recommend is Envato toolkit."....

    So you can't recommend this? Than I rather update manually, too....
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  • hey
    can i just upload files in your list of change log files after you are update theme ?


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  • So let me just get this right, to make sure I don't mess anything up. I've used your Black&White theme and made a bunch of custom things out of it (www.dresstive.com). Yesterday I was informed that you have new updates, and I've downloaded them. I don't think I've changed the name of any of your files - I uploaded your theme to my site right after I got it, and I guess what you mean by changing names of files you mean in the zip folder?

    Anyway, to my actual question. If I want to update now, how do I do it step for step, and will everything I have now still be there after? I apologize if this is a repetitive question, but I did not quite understand your guide, I am confused where to upload the new files and how + how to bring the old site with me.
  • @muffingroup

    i do it and well . everything is ok and thank you very much

    Be happy and be peaceful :)
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