Can´t save fonts and colors

FrancisIsis · April 2016

I am working on a web with BeTheme and I am getting a strange problem:
In Muffin Options, when I try to save changes in fonts and colors and press "save" the options disappear, and when I press "save" button again they appear again but with no changes.
Searching in the forum I have seen that it could ba a problem related with the hosting but before changing to another hosting I want to be sure it is the real problem beacuse I changed the memory limits in WP-CONFIG and htacces and they now are the right values and appear in green color, in addition I am able to save other options like menu appearance and so... I can upload pictures, add new pages... everything works well except fonts and color options so I am not sure if it is the hosting what is causing this problem.

Thank you very much

Albert · April 2016

Hi,

if Muffin Options are empty after installation or does not save settings, it means your server is limited. In this case we recommend to deactivate all plugins first and after that click “Save changes” button under empty Muffin Options panel. But if this won’t help, then please check topics below where we explained what may be limited on server side:

http://forum.muffingroup.com/betheme/discussion/464/betheme-options-page-stops-working-muffin-options-saving

http://forum.muffingroup.com/betheme/discussion/1908/backend-not-funtioning-after-last-update-muffin-options-is-not-loading

Thanks!

FrancisIsis · May 2016

We solved the problem talking with the server provider. Thank you very much!

Albert · May 2016

Awesome!

Can´t save fonts and colors

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