Forum has been created to help all our customers in properly working our theme. We offer complete help with configuration theme and make default look, just like on our Be|theme demo. We don`t offer theme customization.

Before creating a new discussion, please:
1. Check on forum if discussion hasn`t been created before. Use the forum Search on the right.
2. Read carefully the documentation included to package.
3. If you didn`t find what you need and would like to post a new question click the "Start a New Discussion" button on the right.
4. You can post on forum only after registration (you need purchase code to register) .

NOTE!!! If you are starting a new topic and have got problems with your site and you want us to check what`s wrong please always give url to your site because without that we can`t check what`s wrong. Each case may be different because of your installed plugins, servers or other things.

IMPORTANT!!! Along with your inquiry, please attach the address of the page which concerns the question. This will cause the time to answer on your question will be much shorter. If you do not want to publish your address publicly in the forum, please send a private message. Thanks!

Website misbehavior while opening

Hello BE THEME team,
Few months back i purchased your theme and worked upon spa theme.
and right now after developing website i cannot access my website properly from few days.

Thetop menu pages and the logo of the company is not displaying each time i visit the site. The home page have some or the other issue. it hides some part of the data.
Please assist me with your knowledge how to overcome this issue.
this issue has to be resolved as soon as possible.
Thanks, will be waiting for your response.!


  • Hey
    when Shall i expect a reply from you guys.?
    help soon!
  • Please sign in to see answear!
  • Hi,
    i have already updated the theme and wordpress too.! its the website link. please reply with a solution to the above problem.

    Also to share again.
    When i open the website these days, the top menu of the Spa theme with the logo of left side does not appear every time the website is visited. Thus when the logo and all menus are visible then the second portion of the page and below survices disappears.
    also on the phone its not performing well. its not opening the menus there too.
    Expecting a reply soon!
  • Please sign in to see answear!
  • hey when i can get your reply.?

  • Please sign in to see answear!
  • hey i went to your link but there was no such problems you mentioned. its alright.
    please let me know the major issue in the site soon.

  • 1. One more thing i should let you know.
    the plugins which came with the theme, how to update them as the layer slider plugin is not getting updated.!

    2. Please check the website again and reply soon as your link of the error doesn't exist.! after checking i came to this note!
    will be waiting for the response!
  • Please sign in to see answear!
  • oky thanks a lot. 
    will check and get back to you again.!
  • hey i solves few of the issues.
    But please help me by a small problem.
    That when i have purchased the Theme you gave me few Plugins within the theme. But current issue is when i update the theme these plugins dont Get Updated, neither as per theme and neither through Plugin section.

    The Plugin of slider is not at all getting updated and certainly creating a problem.

    While updating the plugin it comes Sorry we are unable to update, update later.

    Please Reply with a proper solution so that i can come up resolved with this issue i am facing from such a long time..!!

  • Please sign in to see answear!
Sign In or Register to comment.