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Missing Alt Tag on Logo

We are getting errors saying that we are missing alt tags on our logo.

I researched this before submitting a discussion ticket, and found that BeTheme says that the logo's alt tag should be pulling from the WordPress Site Title, or the Alt tag field in the Media library.

All of these fields are populated, but the alt tag is not pulling.

Please Advise.


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  • This did not work. I am not showing any errors, and I turned off all the plugins and tested. The Alt tag is still not pulling. Please advise. Where should the alt tag be pulling from: the media library, the Site Title in Settings, or somewhere else?

    We had tried add the alt tag with jQuery but this is not being read by Search Engines. We have removed this code so you can see that the alt tag is not pulling.
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  • I don't understand.... I am not trying to add a link or anything BUT words to this alt tag.

    Are you saying there is an issue with the <body> tag on the site? Please be more clear. Thank you.
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  • The image does have an alt tag in the Media library. I removed all of our custom JS and reloaded the page, and the alt tag still does not load. 
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  • The image DOES have an alt tag in the media library. We are using a child theme. When I activate the parent theme, the alt tag still does not show.
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  • We are NOT having an issue with alt tags displaying within pages.

    Our issue, from the beginning, has been that the LOGO is NOT DISPLAYING THE ALT TAG.

    Please, this should not be that difficult, and we have done everything that BeTheme has documented about where the Alt tag pulls from, but it is not pulling.


    Thank you!
  • edited August 2018
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  • The logo we need to upload is an SVG and BeTheme now will not allow this upload. We are running Wordpress 4.9.7.

    In our dev environment, we are running the following in our functions.php:

    function cc_mime_types($mimes) {
      $mimes['svg'] = 'image/svg+xml';
      $mimes['svgz'] = 'image/svg+xml';
      return $mimes;
    add_filter('upload_mimes', 'cc_mime_types');

    And in our wp-config:

    define( 'ALLOW_UNFILTERED_UPLOADS', true );

    Why are we unable to upload our SVG logo to the site?
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  • "Sorry, this file type is not permitted for security reasons."
  • Up until June of this year, we have been able to upload SVGs to the media library, and now we need to upload a new svg logo for the ALT tag to show on the site....
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  • This is not a valid plugin. The documentation of the plugin states this was for the SVG issue that came with wordpress 4.7.1 and 4.7.2, and that the plugin should be removed in wordpress 4.7.3. We are running version 4.9.7.

    I tried the plugin, anyway, and the SVG will not upload to the media library. The PHP code I specified above should eliminate the need of a plugin. There's something wrong with the theme if it is preventing the upload of SVGs with that code...
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